Head of Account Management

🕒 May 12

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Yuno

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

🏢 Enterprise

☁️ SaaS

Fintech • Enterprise • SaaS

Yuno is a company that provides payment orchestration and infrastructure solutions on a global scale. Their technology empowers businesses to integrate over 300 payment methods, boosting acceptance rates and enabling seamless scaling of payment operations across multiple regions. Yuno focuses on providing a simplified payment process with features like smart routing, unified payment insights, auto reconciliation, and custom checkout options. They emphasize security and fraud management, ensuring safe transactions. Yuno facilitates global payouts and subscription management, making them an ideal partner for businesses looking to optimize their payment systems and increase revenue.

📋 Description

• Lead and develop the Key Account Management LATAM team, setting strategic goals and driving overall performance • Build and maintain strong relationships with key merchants, elevating the quality of every client interaction • Drive revenue growth by identifying new business opportunities and leveraging market and competitive insights • Define and execute account strategies focused on long-term client retention and expansion • Collaborate cross-functionally with Sales, Product, Tech, Finance, Legal, and Operations to ensure seamless service delivery • Use data and analytics to inform decision-making, track performance, and optimize outcomes • Mentor and develop team members, fostering a culture of continuous improvement and accountability • Act as an executive escalation point for strategic accounts, ensuring issues are resolved with urgency and precision

🎯 Requirements

• Fluency in English and Spanish is required • 5+ years of experience in Key Account Management, Client Success, or Relationship Management — ideally in payments or fintech • Proven leadership experience managing and developing high-performing teams with international clients • Strong understanding of payment technologies, financial services, and industry regulations • Exceptional communication, negotiation, and presentation skills — you can adapt your message for a merchant CEO or an internal engineering team • Demonstrated strategic thinking and structured problem-solving • Comfortable navigating ambiguity and making decisions in a fast-paced, high-growth environment • Bachelor's degree in Business, Marketing, or a related field

🏖️ Benefits

• Competitive Compensation • Remote Work – You can work from everywhere! • Home Office Bonus – A one-time allowance to help you create your ideal home office. • Work Equipment • Stock Options • Health Plan wherever you are. • Flexible Days Off