Senior Account Director

September 19

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $136.1k - $174.2k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

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Zayo Group

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Telecommunications • Enterprise • SaaS

Zayo Group is a leading global provider of communication infrastructure services, offering a wide range of products and services including fiber & transport, network connectivity, mobile infrastructure, private networks, and various managed services like SD-WAN and security solutions. Zayo's extensive network spans over 145,000 route miles of fiber and connects over 1,500 data centers worldwide. Its services cater to various industries including education, finance, healthcare, retail, media & entertainment, and more, helping businesses achieve scalable and secure connectivity solutions. With a focus on innovation and customer success, Zayo continuously invests in network expansion and service delivery excellence.

1001 - 5000 employees

Founded 2007

📡 Telecommunications

🏢 Enterprise

☁️ SaaS

💰 $92.9M Grant on 2023-06

📋 Description

• Lead strategic account planning for Greenfield accounts (Hunting) and ensure the delivery of customized solutions aligned with client objectives • Act as the primary point of contact for clients, managing day-to-day operations, addressing issues, and providing strategic guidance • Identify new revenue opportunities within existing accounts and develop new business relationships within the hyperscale telecom market • Drive complex sales cycles from qualification to closing, including solution design, proposal creation, negotiation, and contract execution • Collaborate with cross-functional teams (engineering, product, marketing) to deliver innovative solutions that meet client needs • Develop long-term strategies for key accounts and align company offerings with clients’ business objectives • Ensure client retention and satisfaction while growing revenue in existing accounts • Monitor market trends and competitor activities to identify new business opportunities and maintain competitive advantage • Work closely with internal stakeholders (solutions engineering, delivery, legal, product, and finance teams) to ensure successful implementation of client solutions • Provide insights and feedback to product and service development teams to enhance offerings based on client feedback and market trends • Build long-lasting relationships with key stakeholders in client organizations, ensuring their needs and expectations are understood and met • Organize and attend client meetings, conferences, and industry events to build networks and deepen relationships • Address escalated issues, provide solutions, and maintain a high level of client satisfaction throughout the partnership • Monitor account performance, track KPIs, and report progress to senior management • Provide regular updates on account health, revenue forecasts, and opportunities to senior leadership • Utilize CRM systems to track sales activities and ensure accurate reporting

🎯 Requirements

• Bachelor’s degree in Business , Telecommunications, Engineering, or a related field • Master’s degree preferred • Minimum of ten (10) years of experience in sales or account management in the telecom, cloud infrastructure, or hyperscale data center sectors • Proven track record of successful hunting and driving business growth • Experience working with senior executives and leading cross-functional teams • Strong understanding of telecom infrastructure, hyperscale data centers, and cloud solutions • Excellent negotiation, presentation, and communication skills • Ability to analyze market trends and competitive intelligence to drive strategic decision-making • Ability to manage multiple projects and accounts simultaneously while meeting deadlines

🏖️ Benefits

• Excellent Health, Dental & Vision Insurance • Retirement 401(k) Savings Plan • Generous paid time off policy including paid parental leave • Non-sales roles may be eligible to participate in a discretionary annual incentive plan • Sales roles may be eligible to participate in a sales incentive plan • Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off