Enterprise Account Executive

🔥 20 hours ago

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

🗣️🇳🇴 Norwegian Required

Where this job comes from

Posted on Zendesk's careers page ↗Zendesk's careers page, not through a job board

First seen by Remote Rocketship 20 hours ago

Still open on Zendesk's site. Checked 1 hour ago.

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Logo of Zendesk

Zendesk

5001 - 10000 employees

Founded 2007

💼 Consulting

📣 Marketing

📦 Logistics

💰 Grant on 2019-09

Consulting • Marketing • Logistics

Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

📋 Description

• Drive revenue growth across Norway by winning new enterprise customers and expanding existing relationships • Develop and execute territory and account plans • Build trusted relationships with customers, executive sponsors, and key stakeholders • Identify cross-sell and upsell opportunities • Use account insights, intent signals, and adoption data to focus prospecting and develop qualified opportunities • Articulate the business value of Zendesk’s customer service, employee service, and AI solutions • Lead complex, competitive sales cycles through engagement, business case development, solution validation, procurement, negotiation, and close • Build and maintain pipeline, deliver accurate forecasts, and exceed revenue targets • Establish executive sponsorship and develop internal customer champions • Collaborate with Solution Engineering, Customer Success, Marketing, Partners, and other internal teams • Travel regularly to Norway for customer meetings, executive engagements, and industry events

🎯 Requirements

• Based in Denmark or Sweden, with the ability to travel regularly to Norway • Fluency in Norwegian and English • At least five years of enterprise B2B sales experience, preferably in SaaS • Consistent record of meeting or exceeding revenue targets • Experience selling into the Norwegian market and understanding local business practices and enterprise buying processes • Track record of acquiring new enterprise customers and growing existing accounts • Expertise managing complex, multi-month sales cycles, including value discovery, business case development, proof-of-concept stages, and commercial negotiations • Experience engaging VP and C-level executives and building relationships across business and technical stakeholders • Strong presentation, negotiation, and closing skills • Experience creating and executing territory and account plans, with disciplined pipeline management and forecasting • Bachelor's degree or equivalent practical experience • Familiarity with Salesforce, Outreach, and Clari • Entrepreneurial mindset, strong collaboration skills, and commitment to continuous professional development • Curiosity about AI, customer experience, and employee service

🏖️ Benefits

• Hybrid way of working with flexibility to work remotely for part of the week • Inclusive workplace and equal opportunity employment • Reasonable accommodations for applicants with disabilities and disabled veterans

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