
SaaS • B2B • Customer Support
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
3 days ago
🌵 Arizona – Remote
🏄 California – Remote
+1 more states
💵 $249k - $373k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🧑💼 Account Executive
🦅 H1B Visa Sponsor

SaaS • B2B • Customer Support
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
• Develop and execute strategic sales plans to achieve or exceed quota within assigned enterprise territories • Identify and engage with senior executives and key decision-makers to understand their business objectives and challenges • Present, negotiate, and close complex deals that deliver customer value and Zendesk revenue objectives • Collaborate cross-functionally with Customer Success, Solutions Engineering, Marketing, and Product teams to drive customer satisfaction and expansion • Maintain a robust AI sales pipeline and provide accurate forecasts to management • Stay informed on industry trends, competitive landscape, and Zendesk product offerings to position Zendesk as the preferred customer experience solution • Represent Zendesk at industry events, conferences, and client meetings to build brand awareness and relationships
• Bachelor’s degree or equivalent experience in Business, Marketing, or related fields • MBA is a plus • 7+ years of successful enterprise sales experience, preferably in SaaS or software solutions • Proven track record of consistently meeting or exceeding sales targets in complex sales cycles • Strong ability to engage and influence C-level executives and foster long-term partnerships • Excellent communication, presentation, and negotiation skills • Ability to thrive in a fast-paced, collaborative, and customer-centric environment • Familiarity with CRM tools (Salesforce preferred) and sales methodologies
• Competitive compensation package with uncapped commission • Comprehensive benefits including health, wellness, and professional development programs
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