Zendesk
5001 - 10000 employees
Founded 2007
☁️ SaaS
🤝 B2B
💰 Grant on 2019-09
SaaS • B2B • Customer Support
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Sales Leader, Enterprise – South East Asia
🕒 May 13
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Zendesk
5001 - 10000 employees
Founded 2007
☁️ SaaS
🤝 B2B
💰 Grant on 2019-09
SaaS • B2B • Customer Support
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
📋 Description
• Working with the regional GTM team (from Enterprise Sales, Marketing, Pre-Sales, Success, Services and the Sales Development) to build and execute on a regional sales plan • Provide strong leadership, vision and direction. • Working with our regional Alliances team to identify, source, onboard appropriate channel & alliances partners and to drive revenue through both direct and indirect channels. • Set and execute customer acquisition strategy across Direct inbound and through our Partner ecosystem. • Be accountable for the attainment of assigned new customer acquisition financial performance targets and implement strategies for expansion • Ongoing mentoring and development of the sales team, includes recruiting, on-boarding and training new sales reps and sales managers. • Reporting on all aspects of the business to the Executive Leadership team. • Lead overall sales process, set appropriate metrics for sales funnel management • Plan and lead at both the strategic and operational levels
🎯 Requirements
• 15+ years in software/SaaS (ideally in a CX, CRM, AI) • 4+ years of sales leadership experience with 6-8 seniors AEs in the team within software/SaaS organizations on a SEA regional role. • Experience sales teams selling to enterprise accounts & closing deals ranging from <$100K ARR to $1M+ ARR deal.
🏖️ Benefits
• Flexible working hours • Professional development opportunities
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