Disruption Partnerships Manager

🕒 March 11

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ZeroFox

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

🔒 Cybersecurity

🔐 Security

🏢 Enterprise

💰 $74M Series D on 2020-02

Cybersecurity • Security • Enterprise

ZeroFox is a leading provider in the external cybersecurity industry, offering a comprehensive platform for digital risk protection. The company focuses on securing businesses beyond the traditional perimeter by providing services such as external attack surface management, threat intelligence, and digital threat disruption. ZeroFox offers brand protection, domain protection, social media protection, and executive protection to prevent fraud, impersonations, and data leaks across social media, the surface web, and the dark web. Additionally, their platform includes incident response and physical security intelligence, making it a robust solution for organizations seeking to safeguard their brand and data against cyber threats. ZeroFox’s innovative solutions are trusted by industries ranging from financial services to healthcare, media, and public sector, helping them stay proactive against emerging digital risks.

📋 Description

• Support the development and management of a portfolio of strategic relationships with key online service providers (social networks, registrars, hosting platforms, and other relevant providers) to enhance ZeroFox’s disruption and takedown capabilities • Execute day-to-day partnership operations, including managing partner communications, tracking SLAs, and resolving escalations related to takedowns and digital risk remediation • Assist in developing and refining workflows and processes that improve the efficiency and speed of scam, impersonation, and brand infringement remediation • Serve as a point of contact for partner-related operational issues and escalations, coordinating with internal teams to drive resolution • Collaborate with Product and Engineering teams to surface partner feedback, document integration requirements, and support the incorporation of partner capabilities into the ZeroFox platform • Monitor and report on key partnership metrics, including takedown success rates, response times, and partner engagement • Stay current on industry trends, regulatory developments, and best practices in trust and safety, content moderation, and online abuse • Support the negotiation and ongoing management of partner agreements and operational frameworks

🎯 Requirements

• Experience working in or with trust and safety teams at major social networks, domain registrars, or hosting platforms typically obtained in 2+ years, with proven relationships that can be leveraged on day one • Demonstrated ability to build and maintain working relationships with external organizations and cross-functional internal teams • Solid understanding of online trust and safety operations, including content moderation, abuse reporting, and takedown processes • Strong organizational and project management skills, comfortable managing multiple workstreams and partners simultaneously • Clear and effective communicator, able to convey operational and technical concepts to diverse audiences. • Problem-solving mindset with a strong attention to detail and ability to operate independently in a dynamic, fast-paced environment • Proficiency with collaboration and tracking tools (e.g., Salesforce, JIRA, Confluence, or similar). • Bachelor’s degree in a relevant field (e.g., Business, Communications, Cybersecurity, Law), or equivalent practical experience

🏖️ Benefits

• Community-driven culture with employee events • Generous time off • Comprehensive health benefits & 401(k) plan with employer match • Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture