Admin Assistant

🕒 May 17

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Logo of Zurich Insurance

Zurich Insurance

10,000+ employees

💸 Finance

🤝 B2B

👥 B2C

Finance • B2B • B2C

Zurich Insurance is a global insurance and risk-management company offering a broad range of products and services including commercial and personal property & casualty insurance, life and critical-illness cover, pensions and retirement solutions, savings and investment products, claims and risk advisory, and specialty offerings such as microinsurance and travel coverage. The company also runs investment funds, sustainability and climate-focused initiatives, innovation and technology programs, and a foundation for community and environmental projects. Zurich serves both individual consumers and corporate clients across many countries, emphasizing governance, ESG reporting, digital innovation, and resilience.

📋 Description

• Processes customer requests to meet customer expectations • Achieves targets to maintain productivity and quality standards • Builds and maintains excellent customer relationships • Demonstrates knowledge of relevant systems and processes • Collaborates across operational areas

🎯 Requirements

• Processes customer requests (either via phone call or written request) • Sets and achieves targets to maintain productivity, efficiency, and quality standards • Build and maintain excellent customer relationships • Knowledge of relevant systems, products, processes, and procedures • Contribute to a positive and supportive team culture • Resolve basic queries from customers and agents • Identify and take forward continuous improvement opportunities

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities

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