Product Operations Engineer - Remote

April 5

Zyte

WebsiteLinkedInAll Job Openings

The leader in reliable web data extraction technology & services.

Web crawling • Web scraping • Scraping • Scrapy • Data Science

201 - 500

💰 $3M Debt Financing on 2021-12

Description

• Monitoring Product Performance & maintaining agreed benchmarks. • Establish KPIs and Quality of Service (QoS) standards by product (ensure efficiency and success in meeting organization goals) • Generate reports on KPIs and SLAs • Analysis, Reporting & Problem Management • Built alerting system to detect issues • Monitor for failures in product performance and service levels • Issue troubleshooting & engage right team on response needed • Deeper analysis for problem management, cross-team collaboration & issue follow-up • Resource forecasting for performance stability (IPs etc) • Management of IPs • Forecasting of capacity, geo needs based on trends, growth forecasts. • Managing costs & vendors • Market research • Producing Performance stats on our most popular domains, enabling Sales to communicate performance that we guarantee & the service we provide • Configuration updates which impact global setting or specific nodes which improve performance for all.

Requirements

• ~2 years of experience in a similar role or any cross-functional technical role. • Experience with data analysis and reporting tools (Kibana, Grafana, Google Data Studio, SQL). • Good understanding of computer networks (DNS, HTTP, TCP/IP, TLS/SSL). • Good understanding of proxies, web-browsers, and internet protocols. • Working knowledge of web programming and standards (HTML, Javascript, APIs, REST, JSON, Mysql) is desirable. • Experience working with APIs and web services is desirable. • Familiarity with Linux/UNIX or Mac Terminal command-line tools. • Good understanding of Python or any common scripting language to be able to script and automate on the go. • Excellent verbal and written English skills and ability to articulate a complex system or problem based on the type of audience. • Strong team player with good analytical and technical writing skills. • Strong collaboration skills. • Ability to multi-task and manage multiple priorities and commitments. • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.

Benefits

• Become part of a self-motivated, progressive, multi-cultural team. • Have the freedom & flexibility to work remotely. • Work with cutting-edge open source technologies and tools. • 35 days paid holidays