Remote Customer Retention Specialist Jobs
Search 39 work from home customer retention specialist positions available worldwide. Your career in truly remote companies - apply today.
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16 hours ago
Customer Retention Manager responsible for winning back customers through phone outreach at Shiftmove. Analyzing needs and coordinating with teams to ensure optimal Customer Experience.
🗣️🇩🇪 German Required
2 days ago
Retention Specialist at Medical Guardian helping customers resolve issues and achieve satisfaction through inbound and outbound calls. Seeking compassionate and enthusiastic individuals with a passion for customer service.
2 days ago
Job not on LinkedIn
Customer Loyalty & Engagement Lead focusing on customer retention and lifecycle marketing strategies for a staffing and recruiting client. Driving engagement and repeat revenue through personalized campaigns and analytics.
2 days ago
Job not on LinkedIn
CRM Retention Manager enhancing user engagement through retention initiatives in a dynamic role. Shaping customer journeys to convert first-time buyers into long-term advocates using data-driven strategies.
🇮🇳 India – Remote
💵 ₹700k - ₹1.2M / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
Experienced B2B Copywriter – Customer Loyalty, Loyalty Technology, Loyalty Programs
Job not on LinkedIn
2 days ago
2 days ago
Job not on LinkedIn
Contract/Freelance Copywriter specializing in customer loyalty at THINKINK, a B2B communications agency. Writing extensively about loyalty technology and programs across various industries.
November 26
Job not on LinkedIn
Patient Retention Specialist handling inbound calls from existing patients at ExactCare. Focused on patient concerns and retention through positive service delivery.
🏈 Ohio – Remote
💰 Private Equity Round on 2016-03
⏰ Full Time
🟢 Junior
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
November 26
Job not on LinkedIn
Home Care Customer Retention Specialist at A Place for Mom addressing client cancellations and reactivation processes. Focused on preventing service termination through customer support and solutions.
November 20
Job not on LinkedIn
Manager overseeing customer retention solutions, managing sales renewal teams to enhance customer satisfaction at Kapitus. Driving performance and growth in a remote/hybrid environment.
November 20
Lifecycle Retention Specialist managing email and SMS marketing for DTC brands at Lilo Social. Ensuring successful project execution and high-quality technical delivery.
November 17
Job not on LinkedIn
Ventura TRAVEL
51 - 200
Customer Retention Specialist ensuring traveler loyalty and feedback collection at Ventura TRAVEL. Engage with customers post-trip to enhance their travel experience and brand loyalty.
🇩🇪 Germany – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
🗣️🇫🇷 French Required
November 15
Job not on LinkedIn
Lead customer lifecycle marketing initiatives to build lifetime value at Javvy Coffee Company. Oversee retention efforts across various channels for a rapidly growing coffee brand.
November 12
Senior Email Retention Manager overseeing email marketing strategies to enhance customer retention for a health supplements company. Collaborating cross-functionally to maximize customer lifetime value.
November 11
Job not on LinkedIn
Customer Retention Representative engaging customers at risk of cancellation and deploying tailored solutions. Focused on maintaining customer relationships and preventing churn by utilizing negotiation and problem-solving skills.
November 8
Job not on LinkedIn
Customer Retention role at Securitas focusing on maintaining and regaining customer trust. Central position requiring communication skills and customer-centric approach.
🇸🇪 Sweden – Remote
💰 Post-IPO Debt on 2023-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🗣️🇸🇪 Swedish Required
November 5
Customer Retention Specialist at Trupanion engaging with customers to educate them on pet insurance coverage. Delivering exceptional service through calls and emails in a remote contact center environment.
☕ Washington – Remote
💵 $23 / hour
💰 $60M Post-IPO Equity on 2020-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
October 31
Job not on LinkedIn
Dutch Speaking Customer Loyalty Adviser interacting with Dutch-speaking clients to ensure satisfaction. Responsible for building relationships and enhancing customer experiences with the brand.
🗣️🇳🇱 Dutch Required
October 31
Job not on LinkedIn
Director of Customer Retention shaping strategy and execution of retention initiatives across the enterprise. Collaborating with teams to drive innovation and customer engagement for sustained business growth.
October 30
Job not on LinkedIn
Patient Retention Specialist focused on addressing patient concerns for ExactCare, a pharmacy care management company. Engaging with patients through inbound calls and outbound outreach to maintain services.
🏈 Ohio – Remote
💰 Private Equity Round on 2016-03
⏰ Full Time
🟢 Junior
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
October 28
Retention Specialist at Sporty responsible for supporting South Africa focused campaigns and enhancing customer engagement and loyalty in iGaming.
October 27
Retention Specialist engaging with customers through calls and emails at Medical Guardian. Focused on retention and resolving customer issues support for urgent needs in a remote environment.
+20 More Customer Retention Specialist Jobs Available!
Top Companies Hiring Remote Customer Retention Specialists
ExactCare
Healthcare Insurance • Pharmaceuticals
501 - 1000
💰 Private Equity Round on 2016-03
Job Openings
Remote customer retention specialist salary expectations
The average salary for remote customer retention specialists is $74,308 per year. This is based on data from 265 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Retention Specialist (1-2 yrs) | 78 | $60,882 |
🟡 Mid-level Customer Retention Specialist (2-4 yrs) | 169 | $73,546 |
🟠 Senior Customer Retention Specialist (5-9 yrs) | 12 | $131,638 |
🔴 Lead Customer Retention Specialist (10+ yrs) | 6 | $155,662 |
How long does it take for companies to hire a remote customer retention specialist?
We analyzed 218 job listings in the last year and found it takes about 31 days for employers to close a job opening.
The most in-demand skills for customer retention specialists
We reviewed 265 job postings and found the top 10 skills employers are asking for most often are:
Frequently asked questions
You need strong communication skills, problem-solving abilities, analytical thinking, and familiarity with customer relationship management (CRM) tools. Empathy and active listening skills are also crucial for understanding and addressing customer needs.
A degree in business, marketing, or a related field is typically preferred. Relevant experience in customer service or retention also matters. Certifications in customer service or CRM software can enhance your profile.
Responsibilities include managing customer relationships, analyzing customer feedback, implementing retention strategies, resolving issues promptly, and collaborating with marketing and sales teams to improve customer experience.
Benefits include flexible working environments, reduced commuting costs, access to a broader job market, and the opportunity to develop skills in customer engagement and retention strategies.
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Frequently asked questions
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