33 Remote Customer Retention Specialist Jobs
Explore flexible and work from home customer retention specialist positions available worldwide. Your career in truly remote companies - apply today.
9 hours ago
Become a Bilingual Client Retention Specialist assisting customers with financial hardship programs at Beyond Finance.
🇺🇸 United States – Remote
💵 $19 - $21 / hour
💰 $110M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
9 hours ago
Provide support to clients enrolled in financial hardship programs at Beyond Finance. Focus on retention and navigating financial solutions.
🇺🇸 United States – Remote
💵 $19 - $20 / hour
💰 $110M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
22 hours ago
Drive customer engagement and renewal support as a trusted advisor to Avenu's clients.
Yesterday
Join Brasil TecPar as a strategic analyst to enhance customer retention and reduce churn effectively.
4 days ago
Engage with customers and enhance retention at Constant Contact by addressing concerns and promoting products.
⛰️ Colorado – Remote
💵 $17 - $20 / hour
💰 $400M Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
April 17
Lead customer retention strategies through CRM and email marketing at RETITO. Develop key KPIs and analyze growth opportunities for clients.
April 17
Join UAIC as a Direct-to-Consumer Retention Specialist helping enhance customer loyalty and satisfaction.
🐊 Florida – Remote
🤠 Texas – Remote
💰 Venture Round on 2018-04
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
April 15
As a Customer Retention Manager at Kantata, enhance customer satisfaction and implement retention strategies for a professional services automation firm.
April 15
Lead customer retention initiatives at Kantata, enhancing satisfaction and loyalty for professional services.
April 15
BizIQ seeks a Retention Specialist to enhance client retention and satisfaction through strategic initiatives.
April 12
Join Medical Guardian as a Retention Specialist to assist clients in thriving. Enthusiastic candidates needed for remote work.
April 11
Trupanion seeks a Customer Retention Specialist to engage with pet owners and retain members. This role involves investigating policy cancellations in a remote setting.
☕ Washington – Remote
💵 $23 / hour
💰 $60M Post-IPO Equity on 2020-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
April 9
Join Trupanion as a Customer Retention Specialist helping pet owners retain their insurance policies.
☕ Washington – Remote
💵 $23 / hour
💰 $60M Post-IPO Equity on 2020-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
April 4
Engage with JumpstartMD members to improve retention and resolve concerns regarding their membership.
April 3
Drive customer success as a Retention Specialist at Paystone, ensuring positive client engagement and retention.
🇨🇦 Canada – Remote
💰 Venture Round on 2021-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
April 3
Patient Retention Specialist managing calls to retain patients at ExactCare Health. Responsibilities include addressing concerns and making inquiries to enhance patient retention.
🏈 Ohio – Remote
💰 Private Equity Round on 2016-03
⏰ Full Time
🟢 Junior
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
April 2
Oversee CRM and email marketing systems for clients while developing strategies to enhance customer retention.
April 2
Lead subscription retention strategies for Trafilea's multiple intimate apparel and beauty brands.
April 2
Join AnewHealth as a Patient Retention Specialist, handling inbound calls to retain patients and answer inquiries.
🏈 Ohio – Remote
💰 Private Equity Round on 2016-03
⏰ Full Time
🟢 Junior
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
March 29
Looking for a Retention Manager to work on a dating app for a social discovery company.
+14 More Jobs Available!
Top Companies Hiring Remote Customer Retention Specialists
ExactCare
Chronic Care Pharmacy-at-Home • Medication Management for High-Risk Patients • Medication Therapy Management
501 - 1000
💰 Private Equity Round on 2016-03
Job Openings
IGEL Technology
Thin Client Software and Hardware • Solutions and Engineering • Endpoint Management
201 - 500
Job Openings
Pearson VUE
computer-based testing • electronic testing • psychometric services
1001 - 5000
Job Openings
Remote Customer Retention Specialist Salary Expectations
The average salary for remote customer retention specialists is $86,191 per year. This is based on data from 30 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Retention Specialist (1-2 yrs) | 8 | $69,506 |
🟡 Mid-level Customer Retention Specialist (2-4 yrs) | 18 | $81,381 |
🟠 Senior Customer Retention Specialist (5-9 yrs) | 2 | $137,090 |
🔴 Lead Customer Retention Specialist (10+ yrs) | 2 | $145,331 |
Frequently asked questions
You need strong communication skills, problem-solving abilities, analytical thinking, and familiarity with customer relationship management (CRM) tools. Empathy and active listening skills are also crucial for understanding and addressing customer needs.
A degree in business, marketing, or a related field is typically preferred. Relevant experience in customer service or retention also matters. Certifications in customer service or CRM software can enhance your profile.
Responsibilities include managing customer relationships, analyzing customer feedback, implementing retention strategies, resolving issues promptly, and collaborating with marketing and sales teams to improve customer experience.
Benefits include flexible working environments, reduced commuting costs, access to a broader job market, and the opportunity to develop skills in customer engagement and retention strategies.
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Frequently asked questions
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