Chief of Staff, Data Operations

🕒 2 days ago

🇺🇸 United States – Remote

💵 $102.4k - $170.6k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Serve as a strategic thought partner for the Managing Director of Data Ops & Data Governance • Drive clarity, execution, and measurable business outcomes • Establish and maintain operating cadence, leadership forums, and all-hands meetings • Maintain, enhance, or deprecate organizational activities as needed • Develop, launch, and own leadership accountability for the organization • Produce clear narratives and materials • Align cross-functionally with Technology, Business Teams, Data Ops, and internal DataOps partners • Partner with Technology and Data Ops to establish lifecycle efficiencies • Establish planning rigor, delivery standards, and risk management between Technology and Data Ops • Identify risks and blockers and coordinate cross-functional resolutions • Develop briefs, memos, and executive-ready storytelling for leadership and external audiences • Partner with HRBPs on talent calibration, internal mobility, strategic staffing, and early-career pipeline development • Foster team vitality through measurable engagement activities and transparent goal laddering • Drive partnership across business, technology, and data teams through communication and progress evaluation • Align deliverables with team capacity, highlight gaps, and develop tracking infrastructure

🎯 Requirements

• 8+ years of progressive experience in strategy, analytics, product, consulting, or COS/COO-type roles (healthcare preferred) • Familiarity with product development and customer engagement concepts • Track record of connecting digital experiences to business value • Demonstrated program leadership experience • Ability to drive clarity and results in matrixed environments without formal ownership • Exceptional executive communication and storytelling skills, including decks and memos • Stakeholder influence skills • If working at home, cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload • Qualified applicants will be considered without regard to legally protected characteristics

🏖️ Benefits

• Annual bonus plan eligibility • Medical insurance • Vision insurance • Dental insurance • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Tobacco-free policy