Engineering Manager, Infrastructure – Device Trust

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🔥 1 minute ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $192k - $278k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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1Password

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

⚡ Productivity

💰 $620M Series C on 2022-01

Cybersecurity • SaaS • Productivity

1Password is a leading password management and cybersecurity company that offers solutions for both individual and business customers to securely store and manage passwords, secrets, and sensitive information. With features like extended access management (XAM), 1Password empowers users to manage access to every application and web account, ensuring security across all devices with alerts for possible breaches. Trusted by over 150,000 businesses, 1Password provides comprehensive security solutions that enhance productivity by enabling easy and secure sharing of credentials and managing permissions, while maintaining high visibility and control. Their services cater to enterprises and families, providing protection from bad actors in today's SaaS-centric hybrid work environment.

📋 Description

• Lead the Device Trust Platform team responsible for lower-level platforms powering 1Password Device Trust and future Device Security and security platform products • Lead, coach, grow, hire, onboard, and integrate senior and staff engineers • Own application and platform reliability, resiliency, availability targets, incident response, capacity, and architecture • Define and maintain SLOs, error budgets, monitoring, and alerting • Lead the on-call program, including rotation design, escalation paths, and runbooks • Run incident response and blameless postmortems and drive remediation to completion • Plan and execute multi-region failover, disaster recovery, capacity work, and regular exercises • Own observability through metrics, logs, traces, dashboards, monitors, and SLOs in Datadog • Instrument services end to end and expose latency, throughput, error rates, and data freshness • Communicate platform health through dashboards and status reporting • Partner with staff engineers on data ingestion, processing, storage architecture, and technical direction • Maintain performance, security, and data integrity standards • Identify and mitigate risks from architectural changes, migrations, and dependencies • Scope, plan, and drive platform initiatives while balancing reliability investment and feature work • Coordinate cycle planning, design reviews, and project planning • Cascade priorities, progress, and risk to stakeholders and contribute to organization-wide reliability initiatives

🎯 Requirements

• 3+ years managing and mentoring software engineering teams, including senior and staff engineers • Strong background in infrastructure for highly reliable, high-volume data systems, including ingestion pipelines, streaming or queueing systems, large datastores, and operational tooling • Hands-on experience operating multi-region systems with failover and redundancy • Experience owning availability for critical services, including SLOs, incident response, postmortems, and remediation follow-through • Experience with production observability: instrumentation, dashboards, alerting, and telemetry-driven reliability and capacity decisions • Datadog experience strongly preferred • Significant hands-on development experience and strong technical judgment • Experience reviewing code and partnering with staff engineers on architecture and system design • Demonstrated success leading a hybrid team spanning infrastructure and application engineering • Excellent communication with technical and non-technical stakeholders • Experience with Ruby on Rails applications at scale, or Go services and agent-based data collection is a bonus • Experience with osquery, endpoint telemetry, or other device-data pipelines is a bonus • Experience running Kubernetes-based platforms on AWS or another major cloud, including infrastructure-as-code is a bonus • Experience managing remote and distributed teams is a bonus • Experience balancing rapid iteration with enterprise-grade security and compliance is a bonus • Deep Datadog experience, including APM, log management, custom metrics, and SLO-based monitoring is a bonus • Must already be legally authorized to work in the United States or Canada; 1Password does not offer work authorization, relocation assistance, or sponsorship/transferring of a visa • Successful applicants must complete a background check

🏖️ Benefits

• Health benefits • Dental benefits • 401(k) (USA) / RRSP (Canada) • Generous paid time off • Equity grant / RSU program • Incentive programs where applicable • Maternity and parental leave top-up programs • Retirement matching program • Free 1Password account • Paid volunteer days • Peer-to-peer recognition through Bonusly • Remote-first work environment • Annual department-wide offsites, team meetings, and customer/industry events • Accommodation available during the recruitment process

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