Compliance Case Management – Quality Control Virtual Assistant

Job not on LinkedIn

🔥 20 hours ago

🇺🇸 United States – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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20four7VA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.

📋 Description

• Review incoming housing-code violation notices and verify case information • Confirm addresses, unit numbers, notice numbers, cited items, and deadlines • Create or verify work orders for individual violations • Check for existing work orders before creating new records • Maintain accurate case information across required systems • Prioritize work based on repair deadlines and urgency • Review completed work orders and supporting documentation • Verify that photographs and completion notes support the required repair • Match evidence to the correct violation • Identify weak, missing, or unclear documentation • Request corrections or additional evidence when needed • Escalate questionable items rather than making assumptions • Assemble proof-of-repair packets according to established templates • Submit completed documentation through applicable government portals • Select required re-inspection or submission options • Log submission activity accurately • Keep cases open until final agency acceptance • Maintain records of outstanding items, deadlines, and next steps • Communicate through email and Slack with internal team members and, when appropriate, client contacts • Follow established SOPs and operating procedures • Maintain clear written notes, captions, and escalation summaries • Support additional compliance-processing tasks as assigned • Meet performance expectations for work orders reviewed, evidence packets prepared, and first-pass acceptance rate

🎯 Requirements

• Previous operations, case management, quality control, claims processing, compliance, or similar process-driven experience required • Proficiency in using VLOOKUP in Excel or Google Sheets • Strong document review and data-verification skills required • Strong written English required • Experience working against deadlines and measurable KPIs strongly preferred • Comfortable learning multiple web-based platforms • Strong attention to detail and process discipline required • Customer service or client communication experience preferred • Property management, facilities, maintenance coordination, real estate operations, insurance claims, or regulatory compliance experience is a plus but not required • Spreadsheet and basic image-handling experience preferred • Exceptionally detail-oriented and accurate • Strong document-reading and data-verification skills • Comfortable reviewing photographs and determining whether evidence is complete • Disciplined with repetitive daily workflows • Able to prioritize work according to deadlines • Comfortable in a metrics-driven environment • Able to work independently without constant supervision • Technically comfortable with web-based systems • Proactive about flagging issues rather than guessing • Reliable, motivated, and accountable for deliverables • Familiarity with Slack, Google Workspace, Microsoft Office/Microsoft 365, web-based business platforms, government/compliance portals, and client proprietary systems • Strong written English; accent preference Level A-C • Availability for 20 contracted hours per week, Monday-Friday, during 10:00 AM-2:00 PM EST or 2:00 PM-6:00 PM EST • Must operate under a Master Services Agreement and Statement of Work as an independent contractor

🏖️ Benefits

• Competitive rates • Weekly payments • Free training and upskilling • Constant support and guidance • A vibrant community always ready to support you • Various open roles are available