Performance Quality Engineer

Job not on LinkedIn

🕒 July 13

🤠 Texas – Remote

🤠 Texas – Remote

💵 $120k - $165k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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8am

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

⚖️ Legal

☁️ SaaS

💳 Fintech

💰 Private equity on 2024-08

Legal • SaaS • Fintech

8am is a professional business platform that helps law firms, accounting firms, associations, and other professional services manage billing, payments, compliance, and case/practice workflows. The company offers a suite of SaaS products — including LawPay, MyCase, CasePeer, DocketWise, CPACharge, ClientPay, and AffiniPay — that combine payments, practice management, document and case tools, and practical AI features to automate work, improve cash flow, and maintain industry-specific compliance. 8am emphasizes secure, compliant payments (PCI Level 1, IOLTA compliance for legal), integration with other tools, and measurable time and productivity savings for professionals.

📋 Description

• Design and create performance test suites for multiple product teams against a microservices-based SaaS platform running on AWS. • Operate and help maintain production-like environments for performance analysis, diagnosis, and regression testing. • Analyze application and infrastructure logs to identify, isolate, and help root-cause performance degradations. • Define, track, and report on performance KPIs (response times, throughput, error rates, resource utilization) and deliver trend analysis and projections to engineering leadership and product stakeholders. • Use usage and trend data to identify capacity risks and provide recommendations before they impact customers. • Collaborate with Platform Engineering, DevX, SDET, and Product teams to prioritize and validate performance improvements. • Partner with Security QE on the overlap between performance and security risk. Load and stress tests reveal how systems degrade under pressure, which is exactly what attackers exploit via DoS and resource-exhaustion vectors. This role will collaborate with Security QE to integrate security-informed scenarios (authentication storms, TLS renegotiation abuse, API rate-limit validation) into performance test plans, and surface high-resource-cost endpoints to security for assessment. • Identify and define nonfunctional performance tests for CI/CD pipeline gates (Integration, Regression, Post-Deployment). Work with DevX and Platform Engineering to establish pass/fail thresholds that catch regressions before production. • Contribute to performance engineering standards, runbooks, and best practices within the QE organization.

🎯 Requirements

• 3+ years of hands-on performance testing and analysis on microservices-based, cloud-hosted (AWS) SaaS platforms. • Strong analytical skills with a demonstrated ability to move from symptoms to root cause. • Background in statistical analysis: trend modeling, interpolation, extrapolation, and capacity forecasting. • Working knowledge of AWS (EC2, RDS, S3, ECS/EKS), Docker, and Kubernetes. • Experience with performance testing tools (k6, Gatling, Locust, JMeter, or equivalent). • Experience with observability platforms (Prometheus, Grafana, Datadog) and log aggregation (ELK Stack, CloudWatch). • Scripting proficiency in Python or comparable language for test scenarios, data analysis, and light tooling. Coding experience is a plus, but this role prioritizes performance engineering skill over software development depth. • Comfortable working asynchronously across multiple time zones in a remote-first team. • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

🏖️ Benefits

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. • Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.