Lead Employee Relations Partner

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $86k - $105k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Manage and investigate high-profile and complex employee relations cases • Develop and implement advanced employee relations strategies and processes • Serve as investigator, team lead/mentor, and project lead for major ER processes • Conduct interviews with accused individuals, witnesses, and reporting persons • Synthesize investigative findings into detailed reports and data-driven recommendations • Maintain confidential investigation records and data integrity in the case management system • Ensure investigative processes comply with employment laws and company policies • Advise HR leadership, legal counsel, and management on complex employee relations issues • Design and implement training on investigative techniques, legal compliance, and conflict resolution • Analyze employee relations trends and recommend strategic interventions • Mentor junior team members • Confer with the Office of the General Counsel regarding Civil Rights complaints and EEOC charges • Serve as a subject matter expert in judicial proceedings when called upon • Review complex disciplinary actions for policy compliance and risk mitigation • Lead and support Reduction in Force and Job Reassignment processes

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, law or a related field • Certified investigator (AWI) or ability to obtain designation within 1 year • Minimum of 6 years’ experience in an Employee Relations role • Experience solving complex investigations • Experience coaching managers and employees • Experience in a highly regulated industry or large-scale organization • In-depth knowledge of local, state and federal laws governing investigations and related personnel matters • Advanced knowledge of employment laws and regulations including ADA, FLSA, EEO, FMLA, Title VII and other related statutes • Ability to recognize and define problems, gather and analyze sophisticated data, establish facts, and draw valid conclusions • Unquestionable integrity, confidentiality, and professionalism • Ability to write routine reports and business correspondence • Strong interpersonal and communication skills • Expertise in investigative methodologies, including witness interviewing, credibility assessment and report writing • Advanced conflict-resolution skills with a proven track record of resolving high-stakes employee relations issues • Background and drug screen required upon offer • Regular and reliable attendance is essential • Advanced degree (Master’s in HR, JD) preferred • HR Certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred • Knowledge of ACG personnel policies and procedures preferred

🏖️ Benefits

• Medical plans with multiple coverage options, including HSA eligibility • Prescription drug coverage • Dental and vision benefits • Employee Assistance Program • Company-paid basic life insurance • Optional supplemental life insurance and dependent coverage • Short-term and long-term disability coverage • Critical illness, accident, and pet insurance options • 401(k) plan with company matching and additional company contributions • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options • Paid Time Off (PTO) • 10 company-paid holidays annually for full-time employees • 1 mental health day, 2 floating holidays and 1 volunteer day for full-time employees • Paid leave programs, including parental, bereavement, jury duty, and military leave • Tuition assistance up to $5,250 annually • Professional certification support with 100% reimbursement for eligible programs • Opportunities for career development and advancement • Complimentary AAA membership with roadside assistance and travel discounts • Adoption assistance program • Remote work from a home office for day-to-day operations • Annual bonus potential based on performance