Senior Director of Human Resources

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $120k - $160k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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ACES

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2005

🏥 Healthcare

⚕️ Healthcare Insurance

👥 B2C

Healthcare • Healthcare Insurance • B2C

ACES is a pioneering independent provider of NHS eye care services founded in 2005, operating community-based ophthalmology clinics. ACES offers routine and emergency outpatient eye services—especially cataract treatment—delivered by consultant ophthalmic surgeons using modern ophthalmic technology. They focus on timely care with short waiting times (cataract treatment in about four weeks), support NHS referral pathways, and emphasize patient-centered service across multiple community clinics.

📋 Description

• Lead the core HR function and own day-to-day HR operations • Lead employee relations, workplace investigations, HR compliance, performance management, progressive discipline, total rewards, benefits, and retirement programs • Assess HR processes, systems, policies, and workflows and create a scaling roadmap • Design standardized, efficient HR processes with service levels, documentation, controls, and effectiveness measures • Identify opportunities for standardization, centralization, automation, elimination, or redesign • Use AI, automation, HR technology, and data to improve HR effectiveness and employee experience • Serve as senior leader for complex employee relations matters and workplace investigations • Partner with legal counsel and stakeholders on high-risk or complex matters • Strengthen performance management and manager capability through tools, training, and decision frameworks • Lead compensation, benefits, and retirement programs • Improve employee experience and trust in HR • Develop and evolve the HR team • Partner with executives, operational leaders, managers, and employees across the organization • Translate complex HR issues into business implications and recommendations

🎯 Requirements

• Led a significant HR function within a growing, operationally complex organization • Supported a multi-site workforce • Significant experience supporting hourly employee populations, including direct experience with California employment practices • Deep experience leading complex employee relations matters, workplace investigations, performance management, and progressive discipline • Demonstrated experience building and scaling HR processes, systems, and operating models • Successfully supported significant organizational growth without requiring proportional increases in HR headcount • Experience leading and developing HR teams and increasing their capability and organizational impact • Meaningful experience with compensation, benefits, and retirement programs • Experience partnering with senior executives and operational leaders on complex people and business issues • Demonstrated success using process improvement, technology, automation, data, or AI to increase HR effectiveness • Physical ability to exert up to 10 pounds of force and lift/move up to 15 pounds

🏖️ Benefits

• Total rewards, benefits, and retirement programs • Equal opportunity employment • Consideration of qualified applicants with arrest and conviction records in accordance with applicable fair chance laws