Pre-Sales Project Manager

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ACLIVITI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

💼 Consulting

🤝 B2B

👥 B2C

Consulting • B2B • B2C

Acliviti is a customer experience (CX) strategy and delivery firm that combines CX strategy, journey design, technology transformation, and managed services to help organizations improve customer engagement and operational outcomes. They provide vendor-neutral guidance, bridge business and technical teams, and deliver execution support across omnichannel platforms, data & analytics, cloud operations, and AI program management. Acliviti serves enterprise clients across industries including healthcare, financial services, retail, hospitality, logistics, and insurance, focusing on measurable results, stakeholder alignment, and long-term operational management.

📋 Description

• Translate customer meetings, transcripts, notes, and recordings into solution designs, scope summaries, requirements, pricing inputs, and customer-ready documentation • Prepare deliverables to approximately 80% completion for Solutions Architect review • Coordinate presales activities, action items, deadlines, and stakeholder follow-up across multiple opportunities • Maintain accurate opportunity documentation in Salesforce, Rocket Lane, SharePoint, and related systems • Support clean and complete Presales-to-Delivery handoffs • Identify repetitive work and build AI tools, prompts, workflows, scripts, templates, and agents to automate it • Identify gaps, assumptions, and inconsistencies and escalate them appropriately • Help extend successful AI workflows into Engineering, Architecture, Project Management, and other teams

🎯 Requirements

• 3+ years of project, program, or operations management experience managing multiple concurrent workstreams • Experience creating or maintaining SOWs, solution designs, pricing models, requirements, or project documentation • Experience coordinating cross-functional teams and processes involving multiple stakeholders, approvals, and deadlines • Ability to organize ambiguous information, identify gaps, track dependencies, and drive work to completion • Experience in or supporting Sales, Presales, Customer Experience, Contact Center, SaaS, or technology environments • Strong technical writing and documentation skills • Comfort with AI tools and emerging technology, with demonstrated interest in improving workflows and productivity • Strong analytical skills and sufficient technical fluency to review AI-generated technical content and identify inconsistencies • Experience with project management, CRM, PSA, or workflow tools such as Rocket Lane, Salesforce, Jira, Asana, Monday.com, Smartsheet, or similar • Highly organized, detail-oriented, proactive, and able to manage multiple fast-moving priorities • Preferred: experience in CCaaS, CX, contact center technology, or technology consulting • Preferred: experience with AI/LLM tools, automation, agents, or workflow automation • Preferred: familiarity with Cognigy, NICE CXone, Genesys, Five9, or similar platforms • Must be authorized to work in the United States

🏖️ Benefits

• Remote-first work arrangement • Opportunity to build AI-powered tools, prompts, workflows, scripts, templates, and agents • Opportunity to extend successful AI workflows across Engineering, Architecture, Project Management, and other teams