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Field Service Representative, Engineer

🔥 3 minutes ago

🏈 Alabama – Remote

infoinfo

⏰ Full Time

🟠 Senior

🔴 Lead

👷🏻‍♀️ Engineer

Where this job comes from

Posted on ALL.SPACE's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of ALL.SPACE

ALL.SPACE

51 - 200 employees

📡 Telecommunications

🚀 Aerospace

🏛️ Government

Telecommunications • Aerospace • Government

ALL. SPACE is a company that offers an intelligent multi-network service enablement platform, combining satellite and cellular networks for seamless connectivity across land, sea, and air applications. Their platform is designed for high reliability, edge computing, and superior communications with focus on situational awareness and network efficiency. The company supports various sectors, including government, aerospace, and telecommunications, providing solutions such as software-defined services and solid-state communication systems.

📋 Description

• Install, configure, and commission ALL.SPACE terminals and associated modem and IP equipment. • Lead on-site fault diagnosis and resolution for ALL.SPACE antennas. • Perform in-field software releases, updates, and routine maintenance. • Document service activities through installation reports, maintenance logs, and technical issue records. • Lead customer demonstrations and extended field-service trials, including CoTP and CoTM support, to validate customer success factors. • Deliver customer training covering terminal installation, operation, and maintenance. • Conduct site surveys and provide technical integration support for ALL.SPACE terminal deployments.

🎯 Requirements

• Bachelor’s Eng/STEM degree or equivalent industry or military experience • 8 years of SATCOM experience within a field environment supporting military or defense services. • Strong understanding of satellite networks (GEO, MEO, LEO) and satellite modems (e.g., iDirect, Comtech). • Familiarity with test equipment such as spectrum analyzers, power meters, and network analyzers. • Experience working with military or DoD stakeholders. • Security clearance or eligibility to obtain one is required for defense-related projects. • Willingness to travel extensively and work in remote or challenging environments. • Experience with IP networking, Linux, and RF troubleshooting would be advantageous. • Military service experience is a plus.

🏖️ Benefits

• Excellent Compensation package inclusive of 401(k) plan, healthcare and 25 days holiday in addition to the US Bank holidays. • Bonus package • Career development training opportunities • Employee Referral scheme

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