Operations Technical Support Specialist – 3

🕒 June 6

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Altium Packaging

Altium Packaging

1001 - 5000 employees

🛒 Retail

🧘 Wellness

🤝 B2B

Retail • Wellness • B2B

Altium Packaging is a leading supplier of rigid plastic packaging solutions, primarily serving markets such as water, food, dairy, beverages, automotive, healthcare, and personal care. With a strong emphasis on sustainability, innovation, and customer-centric service, Altium operates across the U. S. and Canada, boasting a network of over 70 plants and 100 years of experience. The company provides specialized packaging for household and specialty chemicals and offers a wide array of products like bottles, caps, and labels that meet diverse consumer and industrial needs. Altium Packaging takes pride in its ability to offer custom solutions that help elevate brands and protect the environment.

📋 Description

• Serve as a first responder for critical operational events • Deploy to any U.S. or Canada plant on a moment’s notice to assess conditions, stabilize operations, and execute immediate corrective action • Act as on-site technical leader during escalation events • Lead structured root cause analysis and ensure corrective actions are implemented, verified, and sustained • Provide hands-on technical leadership across maintenance and production systems • Troubleshoot complex mechanical, hydraulic, pneumatic, electrical, and controls-related issues directly on the plant floor • Support execution—not just design—of corrective actions alongside plant teams • Build sustainable technical capability across operators and maintenance technicians • Identify recurring issues and systemic gaps impacting safety, quality, cost, or delivery

🎯 Requirements

• 6–10 years’ experience in a high-output plastics manufacturing environment • 5–10 years of hands-on experience in maintenance and/or production technical roles • Demonstrated expertise in troubleshooting blow molding systems and downstream bottle processing equipment • Proven ability to lead under pressure during unplanned operational events • Strong decision-making skills with the ability to assess incomplete information in fast-moving environments • Willingness and capability to be hands-on on the plant floor • Ability to lift up to 50 lbs. and work in manufacturing environments • Bachelor’s degree or equivalent experience is preferred • Experience leading multi-site or organizational level technical initiatives • Budget and cost-management exposure • Strong communication skills with the ability to influence without authority

🏖️ Benefits

• Health insurance • 401(k) plan with company contributions • Bonus potential • Company holidays and vacation days • Tuition reimbursement • Learning and training opportunities • Rewards and recognition programs

Apply Now

Similar Jobs

🕒 June 5

Skydio

501 - 1000

🔧 Hardware

🤖 Artificial Intelligence

🔐 Security

Technical Support Specialist providing support for Skydio's drones. Focus on customer satisfaction and product knowledge while engaging with commercial customers.

🕒 June 5

Motive

1001 - 5000

🚗 Transport

🤖 Artificial Intelligence

🏢 Enterprise

Technical Support Specialist providing technical assistance and troubleshooting for device management software. Collaborating with R&D for long-term solutions and improvements in service.

🕒 June 4

Fortanix

201 - 500

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

Product Support Engineer deploying and optimizing the Fortanix platform. Providing technical support and collaborating with customers to enhance their experience.

🕒 June 4

Lumine Group

1001 - 5000

📡 Telecommunications

📱 Media

🤝 B2B

Senior Technical Support Engineer providing advanced technical assistance and troubleshooting for Axyom.Core customers. Collaborating with internal teams to ensure high customer satisfaction and resolve complex technical issues.

🕒 June 3

Interact Software

201 - 500

🏢 Enterprise

☁️ SaaS

⚡ Productivity

Lead Technical Support Team at Interact Software, fostering a customer-focused environment and ensuring resolution of complex issues. Drive customer satisfaction through operational excellence.