Manager – International Account Development

🕒 October 8

🦌 Connecticut, New Jersey, +1 more states – Remote

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $89.3k - $150.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Business Development (BDR)

👻 Ghost score 0%

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American Express

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

🤝 B2B

Banking • Finance • B2B

American Express is a global financial services company that issues consumer, business, and corporate credit cards, operates payment and merchant services, and offers banking products such as savings accounts, certificates of deposit, and personal loans. It provides rewards and travel programs, corporate and B2B payment solutions, financial education and security services, and extensive cardmember and merchant support.

📋 Description

• Own strategic account management and overall relationship strategy for a portfolio of large, complex global and regional enterprise clients • Develop and execute global account plans covering strategic priorities, growth objectives, relationship strategies, measurable outcomes, and executive engagement • Build relationships with client stakeholders through senior executives and C-suite leaders • Own and manage sales pipelines to increase share of wallet, generate net-new spend, and expand adoption of American Express products and solutions • Identify growth opportunities through consultation and understanding of client businesses, financial priorities, organizational structures, and payment ecosystems • Lead or support commercial and contract negotiations, including renewals, pricing proposals, RFP responses, and strategic client agreements • Align client needs and business risks with relevant American Express products, services, and capabilities • Provide strategic and consultative guidance to Finance, Procurement, Treasury, and other client stakeholders • Mobilize internal stakeholders and subject matter experts across a highly matrixed global organization • Partner with Client Management, Product, Operations and Servicing, Risk and Underwriting, Legal, Strategic Partnerships, and other American Express teams • Navigate multinational client environments, local-market requirements, regulatory considerations, risk, underwriting, and operational needs • Serve as senior point of contact for complex client issues and escalations • Lead initiatives involving global systems and process integrations, regulatory requirements, underwriting, risk, and cross-market dependencies • Monitor industry, competitive, and payments trends and translate insights into recommendations and growth opportunities

🎯 Requirements

• Demonstrated experience managing large, complex global enterprise clients across multiple markets, business units, functions, and senior stakeholders • Proven strategic account management experience driving client growth, retention, relationship expansion, and measurable commercial outcomes • Demonstrated sales and pipeline ownership within existing enterprise accounts • Experience participating in and/or leading complex contract negotiations, renewals, pricing discussions, RFP responses, and commercial agreements • Ability to lead through influence and mobilize cross-functional, geographically dispersed teams in highly matrixed organizations • Ability to build trusted relationships with senior executives and C-suite stakeholders • Strong commercial and financial acumen • Strong consultative and solution-selling capabilities • Experience navigating complex client initiatives involving multiple markets, stakeholders, products, systems, and/or business functions • Exceptional executive communication, presentation, and negotiation skills • Strong analytical, problem-solving, decision-making, and organizational skills • Ability to manage complex client issues and escalations • Ability to work independently in a virtual environment while collaborating across geographies and time zones • 8+ years of strategic account management, relationship management, consultative sales, or business development experience supporting large global enterprise clients (preferred) • Experience in Commercial Card, payments, B2B payments, transaction banking, treasury services, expense management, fintech, or complex enterprise financial services (preferred) • Knowledge of Commercial Card, T&E, supplier payments, B2B payment solutions, and/or Procure-to-Pay processes (preferred) • Experience working with senior Finance, Procurement, Treasury, or corporate decision-makers (preferred) • Understanding of corporate finance, accounting, treasury, finance operations, expense management solutions, and ERP/accounting systems (preferred) • Experience with complex global contract management and negotiations (preferred) • Program and/or project management experience involving global and cross-functional teams (preferred) • Knowledge of the competitive landscape within Commercial Card, payments, B2B payments, or Procure-to-Pay solutions (preferred) • Employment eligibility to work with American Express in the United States; visa sponsorship will not be pursued

🏖️ Benefits

• Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities