Executive Admissions Representative, Bilingual English/Spanish

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⚔️ Virginia, West Virginia – Remote

⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

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American Military University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

American Military University is an accredited online university founded to serve military servicemembers and has expanded to serve working adults and civilian learners through flexible, career-focused undergraduate and graduate programs. It operates as part of the American Public University System, emphasizing accessible, affordable distance education with specialized centers (e. g. , Center for Cyber Defense, Center for Space Studies) and a mission to prepare students for service and leadership in a global society.

📋 Description

• Act as the first point of contact for prospective students considering enrollment at APUS • Engage prospective students by phone and email to support enrollment • Conduct consultative conversations to assess student needs and present tailored solutions • Facilitate enrollment into the University when applicable • Meet and exceed department targets and metrics • Connect students with departments for document collection, registration, funding, transfer credit, and degree solutions • Follow up with prospective students using phones and electronic communication • Protect student account privacy in compliance with FERPA • Evaluate academic records and documents for admission • Manage and update prospective student information in CRM and other software applications • Collaborate with Financial Aid, Academic Advising, the Registrar, and other departments

🎯 Requirements

• 5 years of online admissions experience with adult students in a sales-oriented or consultative-focused role • Track record of meeting and/or exceeding metrics • Self-driven and comfortable making multiple high-volume outbound calls per day • Bachelor's degree is required • Bilingual English/Spanish fluency is required • Salesforce knowledge preferred • Excellent verbal and written communication skills with a strong phone presence • Passion and enthusiasm for helping and empowering others to succeed • Demonstrated ability to succeed as an individual contributor and meet deadlines • High-speed Internet home connection and dedicated workspace required • Skills proficiency test included in the hiring process

🏖️ Benefits

• Remote work • Flexible shifts ranging from 9:00am–5:30pm or 12:30pm–9:00pm Monday through Friday, plus Saturdays 9:30am–6:00pm EST • Dedicated workspace arrangement • Equal opportunity employment