
51 - 200 employees
đď¸ Government
đ Cybersecurity
đ˘ Enterprise
Government ⢠Cybersecurity ⢠Enterprise
AnaVation LLC is a leading provider of technical solutions, specializing in investigative and intelligence collection, cloud and big data processing, and full spectrum cyber solutions for the Federal Government. With a focus on solving the government's hardest technical challenges, AnaVation thrives on innovation by investing in a diverse team of technologists. The company emphasizes a dynamic work environment that promotes skill development and career mobility, offering engaging missions rather than static positions. AnaVation also values a vibrant company culture with opportunities for personal and professional growth through paid training, fringe benefits, and social events.
đĽ 16 hours ago
đď¸ District of Columbia, Washington â Remote
đľ $63.6k - $152.3k / year
â° Full Time
đ˘ Junior
đˇđťââď¸ Engineer
đť Ghost score 0%
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51 - 200 employees
đď¸ Government
đ Cybersecurity
đ˘ Enterprise
Government ⢠Cybersecurity ⢠Enterprise
AnaVation LLC is a leading provider of technical solutions, specializing in investigative and intelligence collection, cloud and big data processing, and full spectrum cyber solutions for the Federal Government. With a focus on solving the government's hardest technical challenges, AnaVation thrives on innovation by investing in a diverse team of technologists. The company emphasizes a dynamic work environment that promotes skill development and career mobility, offering engaging missions rather than static positions. AnaVation also values a vibrant company culture with opportunities for personal and professional growth through paid training, fringe benefits, and social events.
⢠Serve as the Tier 3 escalation point for the help desk and resolve advanced technical issues that Tier 1 and Tier 2 cannot address. ⢠Analyze and troubleshoot complex problems related to the digital evidence application, including workflows, data ingestion, media playback, integrations, and user permissions. ⢠Work with software development, QA, and infrastructure teams to investigate defects, replicate issues, and identify root causes. ⢠Review application logs, system events, and diagnostic data to troubleshoot errors and performance anomalies. ⢠Provide troubleshooting notes, issue documentation, and resolution steps for internal knowledge bases. ⢠Support platform updates, release rollouts, and configuration changes; assist in validating functionality after deployments. ⢠Recommend improvements to help desk processes, user documentation, and troubleshooting guides. ⢠Assist with onboarding and training help desk staff on advanced features and complex issue areas. ⢠Collaborate with cybersecurity and compliance teams on digital evidence handling and user access controls. ⢠Escalate critical or systemic issues and communicate with leadership and affected users. ⢠Maintain system expertise to support evolving capabilities, integrations, and enhancements.
⢠Bachelors Degree in a relevant field such as Computer Science, Engineering, or Information Technology ⢠Hands-on experience with cloud technologies; personal projects with Azure may be acceptable. ⢠Public Trust clearance ⢠US Citizenship is required ⢠Basic understanding of Azure services such as VMs, Storage, Networking, RBAC, and Azure AD. ⢠Familiarity with IaC tools (Terraform, Bicep, ARM) or strong interest in learning them. ⢠Exposure to version control tools such as Git. ⢠Foundational scripting knowledge in PowerShell or Python. ⢠Strong desire to learn cloud engineering, automation, and DevOps practices. ⢠Good problem-solving skills and ability to follow technical guidance. ⢠Azure certifications (AZ-900, AZ-104) or progress toward them. ⢠Experience with CI/CD platforms (Azure DevOps, GitHub Actions). ⢠Familiarity with container technologies (Docker, AKS) is a plus. ⢠Coursework, labs, or personal projects involving cloud infrastructure or automation
⢠Generous cost sharing for medical insurance for the employee and dependents ⢠100% company paid dental insurance for employees and dependents ⢠100% company paid long-term and short-term disability insurance ⢠100% company paid vision insurance for employees and dependents ⢠401k plan with generous match and 100% immediate vesting ⢠Competitive Pay ⢠Generous paid leave and holiday package ⢠Tuition and training reimbursement ⢠Life and AD&D Insurance ⢠Remote work with occasional travel to Washington, DC as needed
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