Payroll and Accounting Specialist

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Logo of AnswerFirst Communications, Inc.

AnswerFirst Communications, Inc.

51 - 200 employees

Founded 1998

🤝 B2B

🏢 Enterprise

B2B • Customer Service • Enterprise

AnswerFirst Communications, Inc. is a 24/7 phone answering service and inbound call center that assists thousands of clients globally. The company fosters a workplace culture that encourages innovation, teamwork, and individual growth, providing numerous career advancement opportunities in customer service. Recognized as one of Tampa Bay’s Top 100 Workplaces, AnswerFirst prides itself on its exceptional customer service and supportive employee environment, aiming to connect people with answers and enhance their experiences.

📋 Description

• Assist the CFO with various payroll and accounting tasks • Work with HR and Accounting to assist with payroll processing • Submit payroll to the PEO/payroll vendor • Answer employee inquiries regarding payroll • Maintain PTO tracking spreadsheets • Track raises and cumulative hours for CSPs • Maintain full-time status tracking for ACA and benefits • Track annual benefit renewals • Track CSP login time and minutes talked • Update and enhance the payroll and/or PEO portal • Develop programs to ensure employees are aware of available benefits • Work with the PEO/payroll provider to discuss available benefits • Evaluate benefits in preparation for annual renewals • Assist the HR and Culture Specialist with corporate culture initiatives • Research social events, recognition programs, charity participation, and health/life/work enhancement initiatives • Work with the culture committee to develop cultural programs • Research and document tax issues relating to state Nexus and potential sales and/or income tax issues associated with hiring employees in other states • Create and maintain department documents, including the Employee Handbook, Operations manuals, policies, procedures, and KB articles • Attend Human Resource and Culture seminars to research current trends • Assist with approved HR and Accounting projects • Assist with retention directives, standards, and communications • Maintain company, industry, and working knowledge of team functions • Participate in meetings, workshops, and career development opportunities • Build and maintain an industry network via LinkedIn, NAEO, ATSI, and other resources • Perform other tasks as needed

🎯 Requirements

• Maintain a regular 40-hour work week Monday–Friday between 8:00 AM and 6:00 PM Eastern Time • 2+ years of experience in payroll processing and accounts payable functions, or 1 year of related work experience paired with a degree in Accounting • Strong understanding of payroll processing • Strong understanding of benefits administration • Excellent problem-solving skills • Excellent organizational skills and attention to detail • Ability to maintain confidential information • Excellent written and verbal communication skills • Comfortable working independently and as part of a team in a Zoom environment • Fully remote work using a secure home office space • Must be authorized to work in the US • Must reside in Alaska, Colorado, Delaware, Florida, Georgia, Indiana, Montana, Nevada, North Carolina, South Dakota, Tennessee, Texas, or Wyoming • Great work attitude and work ethic • Prolonged periods of sitting at a desk and working on a computer • Must upload a current resume and complete a job skills assessment

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • 401k • Company revenue-based bonus • Opportunity for growth and advancement within the company • Career development opportunities • Ability to participate in social events, recognition programs, charity participation, and health/life/work enhancement initiatives • Discount tickets and other potential additional benefits

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