Principal Consultant – Oracle Cloud HCM, Core HR

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k - $185k / year

⏰ Full Time

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

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Argano

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏢 Enterprise

🤖 Artificial Intelligence

Consulting • Enterprise • Artificial Intelligence

Argano is a digital transformation and management consulting firm that helps enterprises design and implement high-performance operations. It provides strategy and business consulting, performance consulting, and end-to-end enterprise technology services (cloud migration, application development, ERP and business applications, managed services, and application support). Argano also delivers AI and data capabilities—covering generative AI, agentic AI, AI orchestration and governance, data engineering, data warehousing, and business intelligence—to embed AI into operational workflows. The company partners with major technology vendors (Microsoft, Oracle, SAP, AWS, Snowflake, Blue Yonder, Salesforce, and others) and serves clients across supply chain & logistics, retail/distribution/CPG, manufacturing, healthcare & life sciences, financial services, and construction sectors.

📋 Description

• Maintain regular communication with mid- to large-size clients, responding promptly to inquiries and resolving issues. • Align client practices and procedures with validated HCM Cloud methods, troubleshoot issues, and propose best-practice solutions. • Identify business requirements and map them to Oracle Cloud functionality, closing functionality gaps through process or design. • Configure Oracle Cloud to meet client requirements and document application setups. • Lead and present to clients and internal teams, advising on options, risks, and impacts. • Manage scope and client expectations across assignments and daily activities. • Lead and support clients through test-script execution. • Participate in internal forums for training, teamwork, issue resolution, and innovative design. • Provide knowledge transfer and act as an Oracle Cloud thought leader. • Create specification documents for technical object development. • Implement, test, and maintain enhancements, reconfigurations, and new functionality or modules. • Manage and grow client accounts through renewals, upselling, cross-selling, and account plans. • Ensure high client satisfaction by delivering exceptional service and addressing issues or complaints. • Understand client business goals and provide strategic insights and recommendations. • Collaborate with sales, marketing, and project managers to align client needs with Argano offerings. • Prepare and present reports to management and clients on performance metrics and account status.

🎯 Requirements

• Bachelor's degree in a relevant field such as Business Administration, Economics, Finance, Engineering, etc. • 5 - 10 years of Client Services experience or in a related field. • Module-specific experience in Core HR. • 3 full life cycle Oracle HCM Cloud implementations. • Ability to understand fundamental system design and purpose. • Ability to engage effectively at the business and technical level. • Strong written and verbal communication skills. • Oracle certified in your modules of expertise, preferred. • Redwood implementation and upgrade experience highly preferred. • Experience managing and delivering projects independently, including planning, estimating, and leading mid-size client engagements. • Validated ability to support sales as a Subject Matter Expert. • Strong interpersonal skills. • Knowledge of challenges commonly faced by client and support teams. • Ability to work well autonomously and in a team environment. • Self-motivated, with the ability to manage priorities across multiple clients. • Experience providing complex solutions to clients. • Extensive expertise across multiple technical domains and broad IT knowledge. • Proven track record of successful project management and client satisfaction.