Employee Relations Director

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $115k - $125k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

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HMH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🛍️ eCommerce

Education • eCommerce • Professional Development

HMH is an educational company that specializes in providing comprehensive curriculum and assessment solutions across a wide spectrum of subjects. They offer programs and resources for literacy, mathematics, science, social studies, and social-emotional learning for K-12 students. Additionally, HMH focuses on professional development for educators to enhance instructional strategies and improve student outcomes.

📋 Description

• Lead and provide hands-on support for complex employee relations matters, including performance concerns, employee complaints, harassment or discrimination allegations, workplace conflicts, policy violations, and investigations. • Serve as an employee relations subject matter expert and trusted advisor to HR Business Partners, people leaders, employees, and cross-functional partners. • Conduct and/or support timely, thorough, and objective workplace investigations, including intake, documentation, interviews, findings, recommendations, and follow-up actions. • Provide guidance to employee relations consultants, managers, and HR partners on performance management, corrective action, employee conduct, accommodations, separations, and other sensitive employment matters. • Partner closely with Legal on high-risk employee relations issues, investigations, policy interpretation, employment-related claims, and risk mitigation. • Support employee relations matters across U.S. populations and provide guidance on international employee relations issues in partnership with local HR and Legal teams, including matters involving India, Ireland, and Canada. • Ensure employee relations practices align with applicable employment laws, company policies, local regulations, and organizational values. • Identify, track, and analyze employee relations trends, themes, and metrics to inform proactive recommendations, risk mitigation strategies, and leadership insights. • Partner with HR leadership, HR Business Partners, Talent Management, Total Rewards, Compliance, and other stakeholders to ensure consistent and aligned approaches to employee relations. • Develop, update, and support implementation of employee relations processes, tools, templates, documentation standards, and manager guidance. • Support policy review, communication, and interpretation to promote consistent application across the organization. • Contribute to HR process improvement, automation, and special projects that improve employee relations service delivery, consistency, compliance, and documentation. • Maintain confidentiality and exercise sound judgment when handling sensitive employee matters and highly confidential information.

🎯 Requirements

• Bachelor’s degree in Human Resources, Business, Management, Psychology, Employee Relations, or a related field; equivalent experience may be considered. • SHRM-CP, SHRM-SCP, PHR, SPHR, or similar HR certification preferred. • Minimum of 8–10 years of progressive Human Resources experience, with significant experience in employee relations, workplace investigations, performance management, and employment policy interpretation. • Strong U.S. employee relations experience, including working knowledge of federal, state, and local employment laws and regulations. • Experience supporting international employee relations matters, ideally including partnership with HR and Legal teams in India, Ireland, Canada, or similar global environments. • Demonstrated experience conducting complex investigations and providing clear, balanced, and well-documented recommendations. • Ability to assess risk, exercise sound judgment, and provide practical guidance on complex and sensitive employment matters. • Strong consultation, coaching, conflict resolution, and influencing skills with the ability to build trust across all levels of the organization. • Excellent verbal and written communication skills, including the ability to prepare clear documentation, investigation summaries, recommendations, and leadership updates. • Ability to work effectively in a matrixed, fast-paced, and highly collaborative environment. • Strong analytical skills with the ability to identify employee relations trends, themes, and opportunities for proactive intervention. • Ability to maintain strict confidentiality and handle sensitive information with professionalism and discretion. • Proficiency with Microsoft Office applications and HR systems; experience with SuccessFactors Employee Central and/or case management tools preferred. • Might be in a stationary position for a considerable time (sitting and/or standing). • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. • Must be able to collaborate with colleagues via face to face, conference calls, and online meeting.