Human Resources Operations Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

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North American Electric Reliability Corporation (NERC)

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1968

⚡ Energy

📋 Compliance

🔒 Cybersecurity

Energy • Compliance • Cybersecurity

North American Electric Reliability Corporation (NERC) is an organization dedicated to ensuring the reliability and security of the North American bulk power system. NERC develops and enforces reliability standards, conducts assessments and analysis of power system performance, and oversees compliance within the electricity sector. Its mission is to effectively manage and reduce risks to the reliability and security of the electric grid across Canada and the United States.

📋 Description

• Lead day-to-day People & Culture operations across payroll, benefits, talent acquisition, learning and development, HR systems, compliance, and employee lifecycle processes • Lead, coach, develop, and mentor a team of HR professionals • Establish performance expectations, accountability, service standards, and team capability • Serve as HR Business Partner for assigned business units • Advise leaders on organizational effectiveness, workforce planning, talent management, employee engagement, leadership effectiveness, and change management • Serve as backup payroll administrator and ensure timely, accurate payroll processing • Support recruitment, selection, onboarding, and workforce planning • Provide guidance on employee relations, performance management, investigations, conflict resolution, corrective action, policy interpretation, and organizational changes • Support performance reviews, talent assessments, succession planning, leadership development, employee development, and retention initiatives • Ensure compliance with employment laws, regulations, policies, and reporting requirements • Lead process improvement, workflow streamlining, automation, and HR technology initiatives • Partner with Centers of Excellence, business leaders, and cross-functional stakeholders on People & Culture programs and organizational initiatives • Support audits, manage vendor relationships, and maintain controls, documentation, and governance • Lead and participate in People & Culture projects and initiatives • Champion NERC's culture, values, diversity, inclusion, employee engagement, and professional growth

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field • Seven+ years of progressive Human Resources experience • Significant experience in HR operations, employee lifecycle management, and process improvement • Experience managing HR programs, policies, systems, and operational processes in a complex business environment • Strong knowledge of employment laws, compliance requirements, HR policies, and HR best practices • Experience administering and optimizing HRIS platforms and leveraging HR technology • Ability to analyze HR data and metrics • Experience leading cross-functional projects, process improvement initiatives, and change management efforts • Strong organizational, project management, problem-solving, analytical, reconciliation, and critical-thinking skills • Strong employee relations, customer service, and stakeholder management skills • Excellent verbal and written communication and interpersonal skills • Ability to handle sensitive and confidential information professionally and discreetly • Ability to work effectively in a fast-paced, team-oriented environment • Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Teams • Experience with HRIS systems required • Background check prior to employment • Must verify identity and eligibility to work in the United States • Passport required for North American travel

🏖️ Benefits

• Professional growth and development opportunities • Employee engagement initiatives • Inclusive, collaborative, high-performing workplace • Travel to Atlanta or Washington, DC (10%–15%) • Remote/virtual work arrangement