Vice President, Operations

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🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

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AssetCare

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2006

💳 Fintech

☁️ SaaS

🤝 B2B

Fintech • SaaS • B2B

AssetCare is a Dutch fundtech company that provides end-to-end outsourced fund administration and a cloud fund platform (“Software with a Service”) for institutional clients. The platform combines fund administrator services (fund setup, investor onboarding, NAV and reporting), manager and investor portals, a datacenter that aggregates data from banks, brokers, exchanges and on‑chain protocols, and secure document/dataroom capabilities. AssetCare automates data flows and uses AI to classify and label transactions, supports liquid (listed, crypto), illiquid (private equity, real estate, loans) and hybrid funds, and emphasizes transparency, security and regulatory-grade controls. Founded in 2006 and headquartered in Amsterdam, AssetCare serves institutional clients such as VanEck, Atradius and pension funds.

📋 Description

• Lead collection operations and execute strategies that improve recovery performance, productivity, quality, and profitability • Establish KPIs, monitor operational results, and implement process improvements that enhance efficiency and scalability • Ensure compliance with FDCPA, FCRA, HIPAA, CFPB regulations, and state licensing requirements • Partner with Compliance, HR, Legal, Finance, and executive leadership on governance, audits, forecasting, and growth initiatives • Recruit, develop, and retain high-performing leaders while fostering accountability and continuous improvement • Utilize operational metrics and business intelligence to support data-driven decisions and achievement of business objectives • Shape company strategy, develop high-performing teams, support growth initiatives, and influence culture, compliance, and client success

🎯 Requirements

• 10+ years of leadership experience in medical debt collections, healthcare revenue cycle management, or accounts receivable operations • 5+ years of senior leadership experience managing multiple departments and leaders • Strong knowledge of healthcare collections, regulatory compliance, operational performance management, and financial planning • Proven ability to improve collection results, employee engagement, and operational efficiency • Excellent leadership, analytical, communication, and strategic planning skills • MBA, MHA, or related graduate degree preferred • ACA certification or other industry credentials preferred • Experience with collection platforms, predictive dialers, workforce management systems, and BI tools preferred • Multi-site leadership experience within healthcare revenue cycle or patient financial services preferred

🏖️ Benefits

• Competitive salary and bonus opportunity • Health benefits • Retirement plan • Paid time off • Professional development opportunities • Collaborative, mission-driven culture