Lead Account Executive

🕒 August 18

🏖️ New Jersey, Pennsylvania, +2 more states – Remote

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💵 $103.8k - $173.3k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

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👻 Ghost score 23%

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Logo of Assurant

Assurant

10,000+ employees

Founded 1892

💼 Consulting

📦 Logistics

💸 Finance

💰 Post-IPO Debt on 2023-02

Consulting • Logistics • Finance

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Serve as the primary relationship manager and trusted advisor for assigned clients. • Act as the key liaison between client stakeholders and Assurant’s cross-functional support teams. • Manage a portfolio of MSO client programs, ensuring service delivery, client satisfaction, and account growth. • Build and maintain partnerships with key stakeholders and executive leaders. • Lead strategic account planning, monitor business performance, identify growth opportunities, recommend program enhancements, and implement solutions. • Optimize revenue, profitability, and operational effectiveness. • Conduct regular business reviews and analyze financial and operational metrics. • Provide actionable insights and recommendations to clients and internal leadership. • Proactively address issues, manage escalations, and collaborate cross-functionally on resolution and continuous improvement. • Implement business, regulatory, and compliance-related changes with clients and internal stakeholders. • Ensure adherence to company policies, contractual obligations, and applicable state and industry regulations. • Oversee accurate implementation and ongoing management of program requirements and operational changes. • Manage the full contract lifecycle, including negotiations, renewals, amendments, approvals, and issue resolution. • Collaborate with Legal, Compliance, Finance, Sales, and executive stakeholders. • Ensure contractual terms are administered and aligned with business objectives, regulatory requirements, and client expectations. • Travel up to 30%.

🎯 Requirements

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field preferred; equivalent professional experience will be considered. • Minimum of 5 years of experience in enterprise strategic account management and account development. • Demonstrated track record of building and expanding customer relationships, developing account growth strategies, driving revenue, and partnering cross-functionally to deliver business results. • Extensive knowledge of mobile and telecommunications products, services, and solutions is required. • Proven ability to lead and influence large groups, drive engagement, and achieve business results. • Strong cross-functional collaboration skills, with the ability to work effectively across various departments and organizational levels. • Highly adaptable and able to perform effectively in a fast-paced environment where priorities, direction, and resources may shift frequently. • Exceptional presentation, verbal, and written communication skills, with the ability to clearly articulate complex ideas to diverse audiences. • Mobile device program experience. • Direct experience managing mobile device trade-in and upgrade programs. • Reverse Logistics experience. • Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. • All virtual interviews must be conducted on video.

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