
1001 - 5000 employees
Founded 1997
🎯 Recruiter
💼 Consulting
🤝 B2B
Recruitment • Consulting • B2B
Aston Carter is a global staffing and recruitment firm that provides contract and permanent talent solutions and consulting services to businesses. The company (an Allegis Group company) focuses on areas including accounting & finance, office & clerical, business transformation, sales & marketing, risk and KYC programs, and interim HR/staffing solutions. Aston Carter emphasizes candidate and client satisfaction, operates across four continents with more than 130 offices, and delivers staffing, contract staffing and specialised consulting services to enterprise clients.
🔥 6 minutes ago
🇺🇸 United States – Remote
💵 $28 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
👩👩👧👦 Human Resources (HR)
👻 Ghost score 0%
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1001 - 5000 employees
Founded 1997
🎯 Recruiter
💼 Consulting
🤝 B2B
Recruitment • Consulting • B2B
Aston Carter is a global staffing and recruitment firm that provides contract and permanent talent solutions and consulting services to businesses. The company (an Allegis Group company) focuses on areas including accounting & finance, office & clerical, business transformation, sales & marketing, risk and KYC programs, and interim HR/staffing solutions. Aston Carter emphasizes candidate and client satisfaction, operates across four continents with more than 130 offices, and delivers staffing, contract staffing and specialised consulting services to enterprise clients.
• Serve as the highest escalation point under operations leadership for accommodation-related issues • Manage complex, sensitive, executive, non-executive, and HR-for-HR accommodation cases • Support new hire nesting through nesting plans, audits, and coaching • Analyze regional quality, case volume, case types, approvals, and trends to recommend training and process improvements • Manage workflow adjustments, out-of-office procedures, and work assignments • Recommend training initiatives, provide survey feedback, and share best practices • Coordinate return-to-work management with leave case managers and disability vendors • Consult and coach HR partners, managers, employees, and accommodation specialists • Provide information, referrals, and support regarding medical conditions, disabilities, accommodations, leave, and disability programs • Facilitate escalated communication among employees, HR, managers, legal, and other stakeholders • Coordinate with disability and leave services management and legal partners on escalated issues • Manage behavioral health cases with discretion and appropriate escalation • Assist in identifying essential and marginal job functions for accommodation decisions • Conduct job site analyses to evaluate job demands and potential accommodations • Explain work restrictions, functional limitations, and legal rights and responsibilities • Maintain confidentiality and accurate case records in case management systems and databases • Monitor legislation and issues affecting disability access and workplace accommodations • Assess training needs and deliver or support group training sessions • Provide professional opinions and documentation for grievances, arbitration, depositions, and other forums • Adhere to SLAs and quality standards while managing high-volume complex cases
• Bachelor's degree • At least 3 years of experience in leave of absence, disability case management, ADA/ADAAA accommodations, human resources, or a closely related field • Working knowledge of federal and state leave and disability regulations, including ADA/ADAAA and FMLA • Experience managing cases from initiation through resolution in a case management system • Demonstrated ability to communicate complex information clearly to employees, managers, and HR partners, both verbally and in writing • Prior experience in disability accommodations, ADA compliance, or workplace accessibility • Experience working with corporate or professional employee populations in a large, fast-paced organization • Familiarity with internal accommodation case management platforms and related HR systems • Understanding of medical documentation review, including interpreting physician notes related to functional limitations and work restrictions • Experience using case management systems, HR tools, and the MS Office Suite • Flexibility to meet service level expectations and manage urgent escalations • Ability to maintain confidentiality and professionalism
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
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