Deployment Engineer – Merchant Solutions

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

Where this job comes from

Posted on Bask Health's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Bask Health

Bask Health

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Pre Seed Round on 2022-05

Healthcare • Consulting • Logistics

Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.

📋 Description

• Support technical implementation and deployment of Bask Health solutions for merchants • Work with merchant-facing teams to understand customer requirements and technical implementation needs • Configure and validate merchant storefronts, questionnaires, and supported platform workflows • Develop and maintain integrations between Bask Health and approved external systems • Build backend services, scripts, and tools that support merchant deployments • Troubleshoot API integrations, authentication issues, and application configuration problems • Assist with merchant-specific technical requirements within supported platform capabilities • Validate end-to-end workflows before merchant launches • Investigate deployment failures and resolve production implementation issues • Collaborate with Customer Success Managers on technical onboarding challenges • Work with product and engineering teams to identify platform limitations affecting merchant implementations • Develop reusable implementation templates and deployment tools • Automate repetitive configuration and deployment tasks • Build internal utilities to improve implementation speed and consistency • Support integration testing across storefront, patient, commerce, and operational workflows • Review technical configurations for correctness, security, and maintainability • Develop technical documentation for integrations, deployment procedures, and common implementation issues • Assist with payment, checkout, and commerce-related integrations • Support data mapping and information exchange between approved application systems • Implement error handling and monitoring for merchant integrations • Collaborate with backend engineers to resolve complex platform issues • Communicate implementation status, technical risks, and blockers to stakeholders • Participate in technical discovery and solution planning for merchant requirements • Improve deployment reliability through testing and standardized procedures • Identify recurring merchant technical problems and recommend product or engineering improvements • Support controlled rollout of new platform features to merchant environments • Participate in code reviews, engineering discussions, and implementation planning • Own assigned merchant deployment projects from technical discovery through launch and post-deployment stabilization

🎯 Requirements

• 3+ years of professional experience in software engineering, solutions engineering, deployment engineering, technical implementation, or a closely related field • Experience implementing, integrating, or supporting production software applications • Strong programming skills in TypeScript, JavaScript, Python, or comparable languages • Experience working with REST APIs or comparable application integration technologies • Understanding of backend application architecture and service integrations • Familiarity with frontend web applications and modern browser-based software • Experience troubleshooting technical issues across multiple systems • Understanding of authentication, authorization, and secure API communication • Familiarity with relational databases and structured application data • Experience working with cloud-based software platforms • Ability to translate customer or business requirements into technical implementation plans • Experience testing application workflows and validating expected system behavior • Familiarity with deployment procedures and production release processes • Understanding of software configuration management and environment-specific settings • Experience writing scripts or tools to automate technical tasks • Ability to investigate API errors, integration failures, and unexpected application behavior • Familiarity with logging, monitoring, and debugging tools • Experience working with Git and collaborative software development practices • Strong written and verbal communication skills • Ability to explain technical issues clearly to nontechnical stakeholders • Experience coordinating technical work across engineering and customer-facing teams • Strong attention to detail and implementation quality • Ability to manage multiple technical tasks and prioritize effectively • Strong problem-solving skills and a practical, customer-focused approach • Ability to independently own technical implementation projects from planning through completion • Nice to Have: Experience working as a Deployment Engineer, Forward Deployed Engineer, Solutions Engineer, or Implementation Engineer • Nice to Have: Experience implementing SaaS platforms for business customers • Nice to Have: Familiarity with e-commerce platforms, merchant tools, or storefront applications • Nice to Have: Experience supporting direct-to-consumer businesses • Nice to Have: Understanding of checkout, payment processing, subscriptions, or commerce workflows • Nice to Have: Experience with Stripe or comparable payment integrations • Nice to Have: Familiarity with healthcare, telehealth, or pharmacy-related software • Nice to Have: Experience configuring patient questionnaires or digital onboarding workflows • Nice to Have: Familiarity with TypeScript and Node.js backend development • Nice to Have: Experience with React or Next.js applications • Nice to Have: Familiarity with tRPC, Prisma, Drizzle, or comparable development tools • Nice to Have: Experience working with AWS services or serverless infrastructure • Nice to Have: Familiarity with event-driven application architectures • Nice to Have: Experience developing internal implementation tools or deployment automation • Nice to Have: Experience building reusable integration components or SDKs • Nice to Have: Familiarity with webhooks and asynchronous system integrations • Nice to Have: Experience supporting multi-tenant SaaS applications • Nice to Have: Understanding of HIPAA and healthcare data privacy considerations • Nice to Have: Experience integrating AI-powered capabilities into customer-facing software • Nice to Have: Experience using AI-assisted development tools such as Cursor or Claude Code

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