Associate Account Manager

🔥 0 minutes ago

🤠 Texas – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Bazaarvoice

Bazaarvoice

1001 - 5000 employees

Founded 2005

🛍️ eCommerce

📣 Marketing

🤝 B2B

💰 $6.7M Post-IPO Equity on 2012-11

eCommerce • Marketing • B2B

Bazaarvoice is a leading user-generated content (UGC) platform that connects brands and retailers with the voices of their customers. By leveraging UGC across the consumer journey, Bazaarvoice enhances the shopping experience and boosts sales through genuine customer reviews, social media content, and targeted marketing. The company offers a range of solutions including product sampling, social commerce, ratings and reviews, and retail syndication, aimed at improving customer satisfaction and loyalty. Through its HarmonyAI engine and Bazaarvoice Vibe, the company optimizes content supply chains and enables brands to harness the power of creator marketing. Trusted by over 13,000 brands worldwide, Bazaarvoice helps businesses scale globally, improve product detail pages, and drive conversion rates through actionable insights and competitive benchmarking.

📋 Description

• Drive client success for core clients • Develop and execute strategies for sold-in client campaigns • Coordinate with Account Managers, Senior Account Managers, Sales, and Customer Success for account planning and support • Define and execute strategies that inspire clients and the Influenster Community and members • Suggest product offerings and services to maximize client engagement and campaign success • Manage and properly set expectations with internal and client stakeholders • Advocate on behalf of the client and team • Collaborate cross-functionally with delivery teams to meet timelines and ensure campaign success • Drive a positive client experience and identify opportunities to better service clients • Own campaign deliverables, tracking, and performance execution • Evaluate success against predetermined campaign KPIs, including member social posts, post quality, impressions, engagement rates, and client buildout

🎯 Requirements

• 1–2 years of professional experience at an agency, tech start-up, marketing company, or other relevant industry • Track record of working with clients and internal stakeholders at all levels • Strong client focus • Ability to work in a fast-paced environment • Excellent verbal and written communication skills • Passion, energy, and a collaborative work ethic • Coachability and adaptability • Full authorization to work in the USA or hiring country • Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews, and influencer marketing • Strong time-management and execution skills • Strong multitasking ability • Confidence in upselling • Strong presentation skills • Nice to have: experience in the software/e-commerce and/or retail industry

🏖️ Benefits

• Equal employment opportunities • Routine pre-employment background check conditional upon prior written consent

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