Principal Sales Solutions Architect

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $135.1k - $179.8k / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 0%

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Blackbaud

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 Non-profit

🤝 B2B

💰 $6.5M Series A on 2000-02

SaaS • Non-profit • B2B

Blackbaud is a cloud software company that builds intelligent solutions for social impact, focusing on nonprofit organizations. It provides products and services for fundraising, donor management, engagement, and sector-specific cloud solutions to help charities, educational institutions, and other mission-driven organizations move faster and work smarter. Blackbaud also offers training, support, developer resources, a partner marketplace, and industry research through the Blackbaud Institute. The company emphasizes privacy, security, and corporate social responsibility.

📋 Description

• Support strategic sales pursuits and business development opportunities alongside Sales, Product, and Marketing. • Identify, pursue, and close strategic sales opportunities for sophisticated customers and drive add-on business within existing accounts. • Build executive-level relationships and serve as a trusted advisor throughout the sales cycle. • Lead cross-functional pursuit teams and own the technical design of proposed solutions. • Lead strategic and complex sales opportunities as a resource for Sales and Solutions Consulting teams. • Coach others on mapping customer business needs to outcomes and aligning them with solutions and services. • Develop executive-level customer and prospect relationships to advance sales and grow account revenue. • Define technical sales strategy and direct key contributors from other departments. • Lead discovery and assessment workshops to understand, define, and document customer requirements. • Conduct solution development sessions, including partner or third-party solutions, customizations, and process recommendations. • Document proposed solutions and solution diagrams, ensuring technical and business requirements and customer-environment integration are addressed. • Present proposed solutions, business value, and ROI with the pursuit team. • Partner with Customer Success to gather requirements and prescribe custom services solutions. • Advise Account Executives and Solutions Consultants on strategic pursuits. • Maintain and share expertise, best practices, and case studies related to consultative selling, solutions, competitors, industries, and vertical markets. • Support go-to-market strategies, integrated solution planning, lead generation, and long-term account strategy with Sales and Marketing. • Recommend product enhancements and roadmap changes with Product Management. • Represent Blackbaud through investor briefings, partner meetings, conferences, and user groups. • Participate in thought leadership through articles, marketing collateral, and best-practice guides.

🎯 Requirements

• Nonprofit fundraising, financial, and/or operational experience is required. • 6+ years of experience working with Blackbaud solutions or equivalent industry experience. • 4+ years of Solutions Consulting experience. • 5+ years of experience presenting or managing complex solutions for nonprofit organizations. • Ability to operate under minimal supervision while leading strategic, account-level deals. • Strong listening skills and a demonstrated ability to ask effective need-development questions. • Ability to influence others through presentations, demonstrations, and written communication. • Experience developing and delivering presentations to both executive-level and working-level audiences. • Ability to translate technical features into business benefits. • Ability to recommend strategic workflows and policies related to product solutions. • Strong analytical and problem-solving skills with high attention to detail. • Experience working within a solution-selling or consultative selling environment. • Ability to travel as needed, up to approximately 25% of the time.

🏖️ Benefits

• Medical, dental, and vision insurance • Remote-flexible workforce • Wellness Programs • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Donations for Doers • Pet insurance, legal and identity protection • Tuition reimbursement program