Solution Engineer – Post-Sales

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $106k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Blumira

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🏭 Manufacturing

💼 Consulting

💰 Series B on 2023-06

Healthcare • Manufacturing • Consulting

Blumira is a comprehensive cybersecurity company that simplifies security management for IT teams. It offers a cloud-based SIEM and XDR platform that provides endpoint visibility, automated detection and response, and compliance reports. With a focus on industries such as healthcare, government, financial services, and manufacturing, Blumira helps organizations meet compliance requirements like HIPAA, PCI DSS, and other frameworks. The company emphasizes ease of use, 24/7 SecOps support, and fast deployment, allowing businesses of all sizes to effectively defend against cyber threats and maintain compliance.

📋 Description

• Lead technical implementation of Blumira's security platform for new and existing customers • Design and engineer post-sales security solutions tailored to customers' environments and requirements • Provide hands-on technical guidance for integrations with existing security tools and IT infrastructure • Troubleshoot complex technical challenges during onboarding and provide expert-level resolution • Conduct technical discovery sessions, security assessments, and customer environment analysis • Create customized security roadmaps and implementation plans • Partner with Customer Success Management to ensure seamless onboarding and ongoing success • Monitor customer health and engagement to identify expansion opportunities and prevent churn • Support technical aspects of expansion discussions with Account Managers • Build relationships with technical stakeholders and decision-makers • Represent customer feedback internally to influence product development priorities • Contribute to technical documentation, best-practice guides, and implementation guides • Stay current with cybersecurity trends, threats, and industry developments • Participate in customer advisory sessions and feedback initiatives • Mentor and share knowledge with team members • Collaborate with security operations and technical support teams on reactive support opportunities • Meticulously document customer interactions • Occasional travel may be required depending on business needs

🎯 Requirements

• Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or related field (or equivalent experience) • Demonstrated experience successfully implementing security solutions • 5+ years of hands-on experience in cybersecurity, with focus on SIEM, security monitoring, or incident response • 3+ years in customer-facing technical roles such as Solution Engineering, Technical Account Management, or Security Operations • Strong understanding of network security, endpoint protection, and threat detection technologies • Deep technical knowledge in the use, troubleshooting, and configuration of Cisco, Palo Alto, Watchguard, and/or Checkpoint firewalls • Familiarity with MITRE ATT&CK framework, common IoCs and threats, common SIEM solutions, and common security industry EDR or XDR solutions • Proficiency with security frameworks (NIST, ISO 27001, CIS Controls) and compliance standards (SOC 2, PCI DSS, HIPAA) • Excellent problem-solving and analytical thinking skills • Project management experience with ability to manage multiple customer engagements simultaneously • Experience with cloud security platforms (AWS, Azure, GCP) and container security • Knowledge of scripting languages (Python, PowerShell, Bash) for automation and integration • Robust technical knowledge of common Linux and Windows administration tasks, configurations, troubleshooting, and best practices • Familiarity with APIs, webhooks, and security orchestration tools • Understanding of DevSecOps practices and security automation • Background working with SMB to mid-market organizations and understanding their unique IT and security challenges • Experience with customer success metrics, health scoring, and value realization methodologies • Demonstrated ability to translate complex technical concepts into business value propositions • Strong organizational skills • Ability to self motivate and self educate while remaining collaborative and open to feedback • Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable

🏖️ Benefits

• Competitive compensation and stock equity plan • Flexible PTO • A flexible work environment that supports working from home • Comprehensive benefits package including medical, dental, vision, and life insurance • Company-sponsored pre-tax retirement savings program