First Line of Defence, Issues Management Analyst

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Logo of BMO U.S.

BMO U.S.

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Perform detailed review and quality assurance of Book of Record issue records • Validate issue descriptions, root causes, risk alignment, severity ratings, risk classifications, control linkages, and supporting documentation • Validate issue treatment rationale and required Book of Record fields • Monitor issue progress across the lifecycle, including updates, timelines, action plans, and target completion dates • Provide constructive challenge to Issue Owners and Managers • Identify gaps, inconsistencies, and unsupported assumptions in issue records • Ensure issues align with enterprise risk taxonomies, control frameworks, and identified control failures • Support issue reporting on status, aging, severity trends, overdue issues, and remediation progress • Partner with Issue Owners, Action Plan Managers, Business Units, and risk and governance teams • Provide guidance on issue management standards and escalate concerns when standards or timelines are not met

🎯 Requirements

• 5+ years of experience in risk management, internal audit, controls, or governance • Strong understanding of issue management frameworks and lifecycle • Strong understanding of risk, control, and governance principles • Strong understanding of the Three Lines of Defence model • Experience with enterprise tools such as Archer (Book of Record) or equivalent GRC platforms • Preferred experience in issue quality review, testing, or effective challenge roles • Preferred experience in regulatory, audit, or compliance environments • Familiarity with risk taxonomies and control frameworks • Familiarity with issue remediation and control testing concepts

🏖️ Benefits

• Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • In-depth training and coaching • Manager support • Network-building opportunities • Tools and resources to reach new milestones • Opportunities to gain valuable experience and broaden skillset • Reasonable accommodations for individuals with disabilities

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