Director, Digital Solution Architecture

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BeOne Medicines

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2010

🧬 Biotechnology

🏥 Healthcare

💊 Pharmaceuticals

Biotechnology • Healthcare • Pharmaceuticals

BeOne Medicines is a global oncology company domiciled in Switzerland that is discovering and developing innovative treatments that are more affordable and accessible to cancer patients worldwide. With a portfolio spanning hematology and solid tumors, BeOne is expediting the development of its diverse pipeline of novel therapeutics through its internal capabilities and collaborations. With a growing global team of more than 11,000 colleagues spanning six continents, the Company is committed to radically improving access to medicines for far more patients who need them.

📋 Description

• Define and own the long-term architecture vision, technology roadmap, and target-state capabilities for the global commercial technology ecosystem • Align technology investments with strategic business objectives across Commercial, Medical, Marketing, Data & Analytics, and IT • Advise on CRM modernization, omnichannel transformation, customer engagement innovation, and digital enablement initiatives • Establish architecture standards and strategic direction for CRM, omnichannel engagement, digital marketing, customer experience, and field force enablement platforms • Govern architecture across enterprise platforms, integrations, data services, and customer engagement technologies • Define enterprise integration strategies and architecture patterns supporting scalability, interoperability, and operational efficiency • Lead architecture reviews, technology assessments, vendor evaluations, and platform selection initiatives • Ensure solutions adhere to enterprise standards for security, compliance, data governance, performance, and maintainability • Facilitate alignment among senior leaders and lead architecture governance forums, steering committees, and executive decision-making processes • Present strategic recommendations, architecture roadmaps, investment options, and risk assessments to senior leadership • Champion AI, advanced analytics, automation, and next-generation customer engagement capabilities • Lead strategic transformation initiatives supporting CRM modernization, digital engagement, and commercial platform evolution • Provide leadership and mentorship to developers, technology leaders, and delivery teams • Establish architecture best practices, governance models, and technology standards • Oversee vendor and system integrator resources supporting CRM, marketing automation, omnichannel enablement, and data platforms

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field • 10+ years of progressive technology leadership experience • At least 10 years supporting Life Sciences commercial organizations • Proven experience leading enterprise architecture, solution architecture, or digital transformation initiatives at Director level • Extensive experience supporting Commercial, Sales, Medical Affairs, Marketing, and Customer Engagement functions in pharmaceutical, biotechnology, or Life Sciences organizations • Demonstrated success leading large-scale CRM modernization, omnichannel transformation, and enterprise platform initiatives • Deep understanding of Life Sciences commercial and medical business processes, customer engagement models, and regulatory considerations • Expertise in Veeva CRM, Veeva Vault CRM, Salesforce Life Sciences Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, and Salesforce Data Cloud • Strong knowledge of omnichannel engagement, digital marketing, customer data platforms, content management, consent management, medical/MedInfo, and commercial analytics • Experience architecting complex enterprise integrations across CRM, ERP, Data & Analytics, Marketing Automation, Customer Experience, Data Warehouse, Data Lakes, and Content Management platforms • Understanding of AI, machine learning, customer intelligence, and digital engagement capabilities • Executive presence and ability to influence senior business and technology leaders • Exceptional stakeholder management and consensus-building capabilities • Ability to manage multiple high-priority strategic initiatives simultaneously • Strong business acumen connecting technology investments to measurable business outcomes • Outstanding communication, presentation, and executive storytelling skills • Ability to lead through influence in highly matrixed global organizations • Preferred: TOGAF, Salesforce, Veeva, or other relevant architecture certifications • Preferred: Experience supporting global commercial operations across multiple regions and markets • Preferred: Experience leading technology evaluations and platform selection initiatives for next-generation CRM and customer engagement solutions • Minimal to moderate travel, estimated at 10–20%

🏖️ Benefits

• Annual incentive compensation plan eligibility for Commercial roles • Discretionary equity awards • Voluntary participation in the Employee Stock Purchase Plan • Medical • Dental • Vision • 401(k) • FSA/HSA • Life Insurance • Paid Time Off • Wellness