Application Engineer

🔥 1 minute ago

🏄 California, Colorado, +12 more states – Remote

infoinfo

💵 $117k - $168k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Application Engineer

Where this job comes from

Posted on Honeywell's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of Honeywell

Honeywell

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Honeywell is a diversified multinational technology and manufacturing company that delivers hardware, software and services across aerospace, industrial and commercial markets. It provides aircraft systems and avionics, building and industrial automation, energy and sustainability solutions, safety and productivity tools, and enterprise software platforms (like Honeywell Forge) for operational optimization and OT cybersecurity. Honeywell serves customers in aerospace, manufacturing, utilities, healthcare, oil & gas, retail and logistics, and focuses on digital transformation, automation and energy transition.

📋 Description

• Deliver remote technical support and services effectively • Execute GTAC and standard audit checklists • Report to regional stakeholders • Proactively manage and respond to customer questions, issues, and input within Service Level Agreement timing • Comply with GSM processes for documentation and customer communication • Maintain detailed case documentation and follow up to ensure recommendations resolve customer issues • Respond efficiently and accurately to high volumes of customer inquiries, meeting or exceeding SLA response and resolution targets • Provide proactive, timely, and informative customer updates • Support Honeywell affiliates by participating in customer meetings • Maintain current knowledge of the HPS product and systems portfolio, with expert knowledge of Experion PKS Client/Servers • Create knowledge articles to share findings with team members • Support the follow-the-sun approach within the Global TAC organization or After-Hours Emergency Support • Work directly with Honeywell developers to resolve customer issues • Detect and report product defects • Visit customer locations when required for critical site investigations • Work in a global team to support defined products and technologies and resolve technical problems

🎯 Requirements

• Engineering degree in electronics, Chemical, instrumentation, or process technologies • 6+ years of experience with TPS and TPN product family and related architecture, including Honeywell TDC-3000/TDC-2000 • 6+ years of experience with Honeywell process control systems • Specific troubleshooting experience with LCN/ELCN, UCN/EUCN, HG/EHG/EPLCG, AM/EAM, APP/EAPP, ESVT, US/GUS/EST, PM/APM/HPM, EHPM/EHPMx/C300PM, NIM/ENIM/ENB, EHB, UEA, HM/ELCN HM, and TCMI • Must be a U.S. Person or have the ability to obtain export authorization • U.S. Person defined as a U.S. citizen, U.S. permanent resident, or person with protected asylum/refugee status in the U.S.

🏖️ Benefits

• Employer-subsidized Medical, Dental, Vision, and Life Insurance • Short-Term and Long-Term Disability • 401(k) match • Flexible Spending Accounts • Health Savings Accounts • Employee Assistance Program (EAP) • Educational Assistance • Parental Leave • Paid Time Off for vacation, personal business, sick time, and parental leave • 12 Paid Holidays • Remote work schedule • No relocation package

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