Consulting Solution Architect – Cisco ThousandEyes

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $121.5k - $170k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

Where this job comes from

Posted on CDW's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

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Logo of CDW

CDW

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

📚 Education

💰 Post-IPO Equity on 2015-07

Consulting • Healthcare • Education

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

📋 Description

• Develop consulting-led engagements, including observability assessments, digital experience assessments, application visibility reviews, network performance evaluations, user experience monitoring engagements, and operational maturity assessments • Conduct customer workshops, discovery engagements, executive briefings, and strategy sessions • Assess monitoring tools, operational processes, network architectures, and user experience challenges • Develop strategic recommendations and roadmaps across campus, branch, cloud, Internet, SaaS, and hybrid workforce environments • Provide consultative guidance on observability strategy, monitoring operations, network assurance, and user experience optimization • Design and position Cisco ThousandEyes solutions for application monitoring, Internet intelligence, endpoint monitoring, cloud visibility, and network assurance • Develop service offerings, assessment methodologies, reference architectures, statements of work, and reusable consulting deliverables • Translate business and technical requirements into solution recommendations, services opportunities, and implementation roadmaps • Support proof-of-value, demonstration, workshop, and discovery activities • Collaborate with delivery organizations to transition from pre-sales to implementation • Partner with sales teams to identify, qualify, and advance Cisco ThousandEyes opportunities • Drive growth of Cisco ThousandEyes software, subscriptions, professional services, and consulting services revenue • Support account planning and national business development activities • Develop solution plays, customer messaging, competitive positioning guidance, and business value frameworks • Serve as a national subject matter expert for Cisco ThousandEyes, digital experience monitoring, and observability solutions • Maintain knowledge of Cisco ThousandEyes and related Cisco observability technologies • Build strategic technical relationships with Cisco ThousandEyes, Cisco observability teams, and partner organizations • Develop enablement content and coach architects, specialists, engineers, and sellers

🎯 Requirements

• Bachelor’s degree or equivalent experience and 7 years in a technical pre-sales, consulting, architecture, engineering, or post-sale delivery role; or 11 years of relevant experience • Experience in network monitoring, observability, digital experience management, application performance monitoring, or IT operations • Strong understanding of enterprise networking, cloud architectures, SaaS platforms, Internet connectivity, and user experience monitoring • Experience conducting customer discovery sessions, workshops, assessments, and consulting engagements • Strong presentation, communication, facilitation, and executive engagement skills • Ability to translate technical findings into business outcomes, strategic recommendations, and actionable solution roadmaps • Demonstrated ability to collaborate across sales, services, delivery, partner, and technical organizations • Ability to independently perform high-quality work with minimal guidance across a national coverage model • Willingness to travel up to 25% or as needed • Cisco ThousandEyes certifications, accreditations, or relevant technical training, a plus • Cisco DevNet, CCNP Enterprise, CCIE Enterprise Infrastructure, or related Cisco certifications, a plus • Experience with Cisco ThousandEyes Endpoint Agents, Cloud Agents, Enterprise Agents, and Internet Intelligence capabilities, a plus • Experience with Splunk Observability or AppDynamics, a plus • Experience supporting Microsoft Azure, Amazon Web Services, or Google Cloud, a plus • Experience with network operations, NOC environments, digital experience monitoring, application monitoring, or IT service management, a plus • Experience developing consulting assessments, advisory services, statements of work, and professional services offerings, a plus • Experience supporting large enterprise and strategic customer environments, a plus

🏖️ Benefits

• Annual bonus target of 25% subject to terms and conditions of plan • Benefits package (details provided at https://cdw.benefit-info.com/) • Salary ranges may be subject to geographic differentials

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