Sales Support Specialist

🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of Cenegenics

Cenegenics

51 - 200 employees

🏥 Healthcare

🧘 Wellness

💰 Series A on 2021-03

Healthcare • Wellness

Cenegenics is a physician-led precision health and age-management company that provides concierge, data-driven personalized medicine and performance-health programs for individuals. The company delivers comprehensive diagnostic testing (100+ biomarkers), in-home phlebotomy, full-day performance health assessments, and ongoing physician oversight and personalized plans to improve healthspan, biological age, and physical and cognitive performance. Cenegenics operates multiple centers across the U. S. and internationally and markets its services directly to members seeking longevity and performance-focused healthcare.

📋 Description

• Support the sales cycle • Conduct high-volume incoming and outbound calls through an automatic dialer • Create and maintain lead records • Qualify, connect, and schedule prospects with Program Consultants for consultations • Maintain detailed documentation for cross-functional teams • Provide information to prospective clients and physicians • Schedule appointments, meetings, and conferences and maintain calendars • Ensure quality customer service during caller communications • Research and compile information using the internet and other resources • Use Microsoft Office and other software applications to assemble and format data and reports • Assist with special projects requested by the manager/director • Assist with special events planning • Participate in call critiques, giving and receiving feedback • Make decisions using protocols, established procedures, and prior experience in the company’s and partners’, affiliates’, and clients’ best interests • Perform other duties as assigned • Maintain regular and reliable attendance

🎯 Requirements

• Must be able to work in and adapt to a high-pressure, stressful sales environment • Must be able to work rotating weekends • Basic computer skills, including Microsoft Office and database management • Ability to communicate fluently in English and Spanish verbally and in writing • Ability to manage multiple tasks simultaneously • High school diploma or equivalent work experience • Must be at least 18 years of age • Must be able to type at least 35 WPM • Must have a quiet, distraction-free work area without extraneous noise when working remotely • Must be available on scheduled days and times

🏖️ Benefits

• A flexible working environment • 100% employer-paid employee medical, dental, vision, short-term disability and life insurance/AD&D for eligible employees • Voluntary health benefits (life insurance, critical illness, and accident coverage) • Health Savings Account with company contributions (subject to plan selection) • Employee Assistance Plan (EAP) • Worldwide Emergency Travel Assistance Program • Paid vacation, sick, bereavement and jury duty for eligible employees • 10 paid holidays annually • Education assistance program • Employee Referral Program • Paid volunteer time off and team events • Generous 401(k) company match • Gym dues reimbursement • Employee Discounts • Other great perks and benefits • Commissions

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