Outcomes-Based Care Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $130k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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CentralReach

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

🏥 Healthcare

📚 Education

💰 Private equity on 2018-03

Healthcare • Education

CentralReach is a software development company that specializes in providing technology solutions for Autism and Intellectual and Developmental Disabilities (IDD) care. Their platform supports a range of features including learning management, practice management, therapy scheduling, and data collection, aimed at improving the care and outcomes for individuals diagnosed with autism and related disabilities. CentralReach focuses on empowering both service providers and clients to achieve independence and better quality of life.

📋 Description

• Serve as the clinical outcomes expert for assigned customers, advising clinical directors, operations leaders, and executives on adopting outcomes-based care models • Lead outcomes-focused onboarding, implementation, and optimization engagements, including discovery sessions, workshops, and recurring business reviews • Assess customer data practices and outcomes maturity, then build practical roadmaps to close gaps • Deliver training and best-practice guidance for applying outcomes measurement in daily workflows • Apply standardized outcome measures and benchmarks across ABA and IDD service lines • Review treatment progress trends, flag at-risk caseloads, and recommend data-informed care adjustments • Help customers configure CentralReach reporting and dashboards using clinically sound outcomes methodology • Help build outcomes reports and narratives for payers, funders, and families • Advise on value-based and outcomes-linked arrangements and relevant payer quality metrics • Stay current on payer expectations, quality measures, and regulatory developments in autism and IDD care • Coach customers on responsible use of AI-enabled features for analysis, documentation, and insight generation • Share customer feedback and field insights with Product, Clinical, and Data teams to shape the roadmap • Contribute to reusable playbooks, templates, and case studies • Partner with Customer Success, Sales, Product, and Data teams • Support pre-sales and renewal conversations and represent CentralReach in webinars, conferences, and thought leadership • Report to the VP, Payor Strategy and Network Development

🎯 Requirements

• Active BCBA certification in good standing, or an equivalent clinical credential in autism/IDD care • 4+ years of clinical experience in ABA or IDD services, including supervisory, clinical leadership, or quality-focused work • Experience advising, training, or consulting with external clients or stakeholders • Strong understanding of clinical data collection, progress monitoring, and how treatment data translates to outcomes • Ability to interpret data and communicate findings clearly to both clinical and executive audiences • Comfort with software platforms and data tools, and curiosity about applying AI to clinical and operational work • Ability to manage multiple customer engagements independently • Preferred: experience with value-based care, outcomes-based contracting, or payer quality programs • Preferred: familiarity with CentralReach or comparable practice management and EHR platforms • Preferred: background in program evaluation, quality improvement, or clinical analytics • Preferred: experience in a customer-facing role at a software or health tech company • Preferred: experience presenting at conferences or to executive audiences • Clinical credibility and sound ethical judgment • Consultative, relationship-building approach with customers • Analytical thinking and data fluency • Clear written and verbal communication, including executive presence • Cross-functional collaboration • Adaptability and a continuous-improvement mindset, including openness to AI-enabled ways of working

🏖️ Benefits

• Competitive compensation • Comprehensive health benefits • Generous PTO • 401(k) matching • Paid parental leave • Hybrid work schedules • Career development support • Wellness programs • Opportunities to give back through CR Cares™ community engagement initiative