Senior People Operations Manager

🔥 11 hours ago

🏛️ District of Columbia, New York, +2 more states – Remote

🏛️ District of Columbia – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🎸 Tennessee – Remote

⏰ Full Time

🟠 Senior

👥 People Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Chamber

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Chamber is a company focused on improving cardiovascular health by empowering cardiology teams to thrive in a value-based care environment. It partners with cardiologists to offer technology solutions and support services that enable comprehensive care and unlock new revenue opportunities, at no cost to the practice. Chamber aids in navigating value-based care through real-time insights, administrative support, and expertise in payer negotiations. With a strong network of high-performing cardiologists and partnerships with hospital systems, Chamber is transforming the cardiology care ecosystem to ensure providers are compensated for delivering the right care at the right time.

📋 Description

• Lead end-to-end onboarding for new hires across supported client groups, including logistics, systems access, and role-specific ramp plans • Design and continuously improve onboarding experiences aligned with Chamber’s culture and values • Manage off-boarding, including exit interviews, confidential information handling, systems access removal, and reporting on exit trends • Ensure onboarding and off-boarding comply with healthcare standards, including credentialing and HIPAA-related access controls • Lead performance management cycles, including goal-setting, mid-year check-ins, and annual reviews • Facilitate calibration sessions for fair and consistent performance ratings and promotion decisions • Partner on succession planning and development of high-potential talent • Handle complex employee relations matters, conduct investigations, and recommend resolutions • Coach managers through difficult conversations, performance issues, leadership fundamentals, feedback, team health, and accountability • Identify skill gaps and recommend targeted development opportunities or training • Advise leaders on team dynamics, organizational changes, and growth challenges • Analyze engagement, attrition, hiring velocity, and other people data to identify risks and opportunities • Translate data findings into actionable leadership recommendations • Build and maintain reporting dashboards or summaries for key people metrics • Help design and execute compensation cycles, including merit increases, promotions, and equity refreshes • Own engagement survey rollout and analysis, converting results into action plans • Develop and update HR policies for a distributed healthcare organization while ensuring compliance and clarity • Report to the VP of People Operations and serve as an HR partner to clinical operations, technology, and G&A leaders

🎯 Requirements

• 6+ years of progressive HR business partner experience, including at least 2 years supporting senior leaders directly • Experience partnering with technology, product, or clinical operations teams within healthcare, health-tech, or another regulated, mission-driven industry strongly preferred • Demonstrated experience designing and operationalizing people processes, including performance management, org design, and workforce planning, in a fast-growing environment • Sound judgment handling confidential and sensitive employee relations matters • Strong data fluency and ability to derive insights from HR data to inform recommendations • Excellent written and verbal communication skills, with ability to build trust quickly with executives and individual contributors • Comfortable with ambiguity and the pace of an early- to growth-stage company • Must be authorized to work in the US without sponsorship