Senior Manager, Global HR Systems

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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CHEP

WebsiteLinkedInAll Job Openings

10,000+ employees

🚘 Automotive

🍽️ Food & Beverage

📣 Marketing

Automotive • Food & Beverage • Marketing

CHEP is a global leader in supply chain management, offering pallet and container pooling solutions. The company provides high-quality wooden and plastic pallets for industries, automobile supply chains, and retail environments. With a focus on sustainability, CHEP operates a circular economy model, reusing and recycling containers to minimize waste and reduce carbon footprints. They maintain a vast network of service centers and facilitate efficient, sustainable logistics for some of the world's largest companies, leveraging their extensive reach to enhance supply chain efficiency and collaboration worldwide.

📋 Description

• Own the global UKG Pro Workforce Management platform strategy, operating model, governance, roadmap, and service delivery priorities • Provide global functional and technical leadership for UKG Pro WFM and related downstream systems • Lead, coach, and develop a geographically dispersed team of managers, analysts, and platform specialists • Establish and maintain global platform standards, design principles, documentation, controls, and decision frameworks • Partner with senior HR, Payroll, Operations, IT, Finance, and regional stakeholders to shape demand and translate priorities into scalable solutions • Lead governance and end-to-end delivery for releases, upgrades, patches, enhancements, and projects • Oversee impact assessment, testing strategy, UAT, parallel testing, change readiness, communications, deployment, and post-production support • Provide leadership for complex incidents, Tier 3 escalations, service disruptions, data issues, security concerns, and integration failures • Coordinate cross-functional response, root-cause analysis, remediation, and prevention • Oversee vendor and partner performance, service levels, escalations, support quality, product direction, commercial considerations, and delivery commitments • Monitor platform performance, usability, data integrity, activity, and user issues • Contribute to the platform roadmap by identifying improvement opportunities and assessing feasibility

🎯 Requirements

• Bachelor's degree in Human Resources, Information Systems, Business, Computer Science, or a related field or years of experience equivalence • 7-10 years of progressive experience in HR technology, HRIS, Workforce Management, Payroll, or related enterprise platforms, including leadership responsibility • Demonstrated advanced experience with UKG Pro Workforce Management / Time and Attendance in a complex, multinational environment • Experience owning platform operations, governance, roadmap planning, major releases, complex enhancements, testing, and production support • Experience partnering with senior business and technology stakeholders and managing vendors or implementation partners • Experience supporting large-scale, full-lifecycle implementations, integrations, or transformation initiatives • Experience leading managers, analysts, specialists, or cross-functional delivery teams across multiple regions or time zones • Advanced functional and technical knowledge of UKG Pro WFM, including Time and Attendance, scheduling, accruals, pay rules, security, reporting, interfaces, and downstream payroll impacts • Strong understanding of global HR, Payroll, workforce management, compliance, data privacy, security, and audit requirements • Ability to define platform strategy, governance, standards, operating models, roadmaps, and prioritization approaches • Strong people leadership, coaching, resource planning, performance management, and capability-building skills • Excellent analytical, problem-solving, decision-making, and root-cause analysis capabilities • Strong program and project leadership, including risk management, testing, change readiness, and stakeholder communication • Ability to influence senior stakeholders, navigate a complex matrix organization, and balance global standards with regional needs • Vendor management, service management, and commercial awareness • Understanding of integrations and data flows across HR, payroll, identity, finance, and third-party platforms • Advanced reporting and data analysis skills, including Microsoft Excel; proficiency with Microsoft 365 collaboration and presentation tools • Excellent written and verbal communication skills with the ability to translate technical topics for business audiences

🏖️ Benefits

• Competitive Pay + Annual Bonus • Benefits Day 1 • 401K w/ company match (up to 4%) • FREE company-paid vision, short-term disability, and life insurance • Employee Stock Match Program • Tuition reimbursement • Parental leave • Childcare assistance • Profit sharing • Fully Remote work arrangement