AI Solutions Consultant

🕒 September 10

🏛️ District of Columbia – Remote

🏛️ District of Columbia – Remote

💵 $92k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 8%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ChurnZero

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $25M Series B on 2021-03

Consulting • Marketing • SaaS

ChurnZero is a customer success software platform that helps businesses enhance customer engagement and retention through AI-driven insights. It offers tools for onboarding, product adoption, and customer insights, allowing companies to reduce churn rates and boost revenue growth. With features like customer health scoring, journey mapping, and automated engagement processes, ChurnZero empowers organizations to understand their customers better and streamline their success strategies.

📋 Description

• Partner with Marketing and Customer Success Managers to identify high-potential accounts and qualify opportunities • Lead consultative discovery to uncover and quantify customer pain, priorities, and desired outcomes • Match solutions across the AI, Professional Services, and Reseller portfolio • Run product demonstrations connecting capabilities to customer needs • Build and present tailored, ROI-backed proposals • Package qualified and well-documented opportunities for Customer Success Managers to close • Ensure seamless customer handoffs • Share customer and market insights with Marketing and Product to improve go-to-market strategy

🎯 Requirements

• 3+ years in a consultative, customer-facing commercial role, such as customer success or solutions engineering • Experience with customer success platforms (CSPs), with strong preference for ChurnZero • Experience with CRMs such as Salesforce or HubSpot • Training in or fluency with the Sandler sales methodology or a comparable methodology • Strong discovery skills and confident, engaging product demo style • Proven track record of delivering on growth objectives • Ability to speak credibly about AI and translate capability into business value • Ability to work across a multi-product portfolio • Track record of generating and qualifying pipeline across multiple channels and segments • Excellent communication with technical and executive audiences • Genuine curiosity and diagnostic listening skills • Collaborative, team-focused approach • Self-directed and proactive pipeline creation • Adaptability across segments, products, and personas • Motivation by customer outcomes and growth

🏖️ Benefits

• High-impact, high-visibility role • Consultative culture focused on solving customer problems • Cross-functional collaboration with Customer Success, Marketing, Enablement, and Product • Room to grow as the AI portfolio and function expand • Remote-first work environment

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