Consulting Engineering Lead

🔥 1 minute ago

🌽 Illinois, North Carolina, +1 more states – Remote

🌽 Illinois – Remote 🌲 North Carolina – Remote ⚔️ Virginia – Remote

💵 $130.2k - $180.5k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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👻 Ghost score 0%

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Execute adoption and optimization activities in long-term customer engagements • Establish regular meeting cadences and document customer outcomes • Lead adoption, optimization, and integration of Splunk Core and ES solutions into customers’ business architectures • Provide technical mentorship on enterprise architecture, configuration, and optimization in sophisticated environments • Advocate for customer initiatives and needs across the internal Splunk ecosystem • Serve as a dedicated point of contact for adoption, optimization, customer success, and technical escalations • Engage and share information continually with Splunk’s account teams • Resolve customers’ most complicated technical problems • Create standard processes and procedures to improve service delivery, scale operations, and automate key functions

🎯 Requirements

• 3+ years of experience in technical consulting or big-data analytics • 3+ years of demonstrable experience administering and using Splunk Core and/or ES • Demonstrable understanding of common enterprise applications • Statistical and analytical modeling is a plus • Solid understanding of bash scripting • Knowledge of application development with Java, Python, and .NET • Knowledge of databases and analytical tools • Meaningful software industry experience in IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics • Ability to act as a trusted advisor and product specialist for assigned customers • Ability to manage strategic accounts requiring partnership, negotiation, and conflict resolution • Outstanding written and oral communication skills • Active listening skills • Strong customer-facing skills • Willingness to work remotely anywhere in the United States

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, vesting following continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward annually • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco’s policies • Performance-based incentive pay for sales-plan employees