Principal Enterprise Onboarding Manager

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, Connecticut, +3 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $101.3k - $150k / year

⏰ Full Time

🔴 Lead

🚀 Onboarding Specialist

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 94 days.

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ClassDojo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

📣 Marketing

📚 Education

💰 $125M Series D on 2022-07

Consulting • Marketing • Education

ClassDojo is a communication platform that connects teachers, families, and students, facilitating better engagement and collaboration in educational settings. It offers a suite of tools that allow teachers to communicate with parents, share classroom updates, and support students' social-emotional learning. The platform also features a portfolio function that allows students to share their learning progress with their families. It's widely popular, used by millions of students and parents, and supports multilingual communication. ClassDojo is focused on building communities within classrooms, providing resources for teachers, and ensuring privacy and security for all its users.

📋 Description

• Own implementation, onboarding, and adoption across enterprise accounts • Lead end-to-end district onboarding and project management across up to 20 enterprise districts • Ensure projects are delivered on time, accurately, and aligned with multi-stakeholder goals • Co-develop district rollout and year-round professional development plans • Manage district-specific and co-branded communication strategies • Report to internal stakeholders and share mitigation and acceleration steps • Drive school-level adoption by building relationships with school-level champions and gathering feedback • Design curated enablement experiences, custom professional-development pathways, and communications addressing adoption barriers • Test adoption strategies using usage and engagement data, then scale effective approaches • Facilitate kickoffs with District Partnerships Managers and Account Executives • Coordinate district IT teams with internal technical specialists on SSO, roster integrations, and data validation • Liaise between the enterprise segment and Engineering and Product teams • Translate enterprise needs into prioritized work • Improve onboarding systems, processes, and workflows • Guide partners in maximizing ClassDojo products and services • Report to the Principal District Partnerships Manager

🎯 Requirements

• Senior-level project management experience (5+ years) in a K-12 SaaS environment • Record of running enterprise-scale projects to deadline • Ability to independently manage multiple complex, high-stakes projects on tight deadlines with strong organization and accuracy • Strong written and verbal communication skills • Experience synthesizing implementation data into executive-ready summaries and recommendations • High empathy and emotional intelligence • Experience working on cross-functional projects with multiple internal stakeholders • Experience in edtech, working with K-12 schools and districts, and/or working on products for kids or educators • Ability to learn new technology and products quickly • Familiarity with Asana, Smartsheet, Salesforce, Google Sheets/Excel, Notion, and Claude • Ability to use data and timelines together to track progress and adjust implementation strategy • Experience building relationships with senior, multi-department stakeholders and executive leaders • Executive presence to lead conversations with district and company leadership • Comfort with SSO, rostering, and data integrations • Willingness to travel in person to district partners at least once per year • Experience in a customer-facing capacity with K-12 district leaders and/or directly in a district setting • Project management certifications such as Six Sigma/Lean, PMP, PPM, CSPO, CSM, or SAFe (bonus) • Experience in high-growth organizations (bonus)

🏖️ Benefits

• Incentive pay component / target sales incentive included in OTE • Remote work • Distributed-company hiring regardless of location, with significant hours overlap with one of the Americas time zones • Equal employment opportunity • Disability and special-needs accommodations

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