Principal Technical Architect – Field Service

🔥 0 minutes ago

🐊 Florida, Kentucky, +2 more states – Remote

🐊 Florida – Remote 🐎 Kentucky – Remote ⚔️ Virginia – Remote 🍑 Georgia – Remote

⏰ Full Time

🔴 Lead

🔙 Backend Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Coastal

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

💰 Series unknown on 2020-07

Consulting • SaaS • Artificial Intelligence

Coastal is a professional services consultancy that helps organizations turn Salesforce, Snowflake, data, and AI into measurable business outcomes. Coastal emphasizes outcome-first engagements, cross-cloud delivery teams fluent in industry context, AI-driven accelerators to shorten timelines, and ongoing post-go-live evolution to compound value. Backed by Tata Consultancy Services and highly rated by customers and partners, Coastal focuses on cloud integration, CRM/Salesforce implementations, data & AI platform work, and industry-specific delivery for sectors like public sector, telecom, nonprofit, manufacturing, and high tech.

📋 Description

• Lead end-to-end technical architecture and solution design for enterprise Salesforce Field Service implementations • Align scheduling, dispatch, asset lifecycle management, work execution, and inventory processes with scalable platform patterns • Architect and tune scheduling policies, routing rules, work rules, service objectives, and appointment bundling logic using the Salesforce Field Service ESO engine • Design mobile field worker experiences using the Salesforce Field Service Mobile App, including offline data access, cache management, Mobile Extension Toolkit, priming rules, and sync conflict resolution • Partner with dispatchers, service managers, IT leadership, and C-level executives to translate operational goals into architecture roadmaps and technical capability models • Create, maintain, and promote reusable FSL accelerators, data models, integration patterns, and dispatch automation frameworks • Design resilient real-time and event-driven integrations with ERP, inventory and supply chain systems, GIS/mapping platforms, IoT telematics, and EAM systems • Define architectural standards, coding guidelines, platform governance, and performance metrics • Evaluate client environments and legacy field service solutions, conduct technical gap analyses, and define phased migration blueprints • Support pre-sales and discovery by shaping value propositions, estimating technical complexity, and demonstrating architectural feasibility • Provide strategic guidance, delivery oversight, architectural governance, design oversight, and hands-on mentorship to architects and junior team members across distributed delivery models • Lead presentations, publish technical thought leadership, and drive internal knowledge-sharing in the Salesforce ecosystem

🎯 Requirements

• Deep expertise in cloud architecture principles, multitenancy, enterprise integration architectures, secure identity/access management, and distributed systems • Minimum of 10 years of experience delivering full-lifecycle enterprise software solutions, digital transformations, and operational support systems • Minimum of 10 years of hands-on experience designing and delivering complex technical architectures across the Salesforce Platform, including Field Service, Service Cloud, and Experience Cloud • Mastery of Work Order and Service Appointment lifecycles, Maintenance Plans, Service Contracts, and Entitlements • Expertise in Dispatch Console configuration, Street-Level Routing (SLR), Predictive Travel, Complex Work, and Optimization policies • Expertise in Inventory and Product Item tracking, Product Requests, and serialized asset tracking • Expertise in Field Service Mobile priming configurations, offline LWCs, push notifications, and geolocation tracking • Proven experience designing REST/SOAP APIs, Pub/Sub API, Platform Events, Change Data Capture (CDC), and middleware solutions such as MuleSoft, Kafka, and Azure • Advanced software engineering skills with Apex, Lightning Web Components, SOQL, custom platform automation, and governor limit mitigation strategies • Hands-on experience architecting for Large Data Volumes (LDV), high-frequency transactional data, indexing, and archiving strategies • Expert capability documenting solutions using UML and architectural governance frameworks • Outstanding verbal, written, and executive presentation skills • Salesforce Certified Field Service Consultant preferred • Salesforce Certified Technical Architect (CTA) or System/Application Architect credentials preferred • Full-time permanent US work authorization required • Bachelor’s Degree preferred, or equivalent experience • Certified SAFe 6 Architect preferred, or equivalent experience • Travel as needed

🏖️ Benefits

• Flexible working hours with an emphasis on a life-work balance • Remote flexible work • Unlimited Paid Time Off (RTO) • 401K with Company Match • Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems • Occasional in-house competitions with spot bonuses • Flexible and fun team culture • Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, and team-building events • Monthly All-Hands calls • Open-door leadership policy with access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency and respect across all levels of the company

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume