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Senior Solution Architect – Field Service

Job not on LinkedIn

🔥 12 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on Coastal's careers page, not through a job board

First seen by Remote Rocketship 12 minutes ago

Logo of Coastal

Coastal

501 - 1000 employees

Founded 2012

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

💰 Series unknown on 2020-07

Consulting • SaaS • Artificial Intelligence

Coastal is a professional services consultancy that helps organizations turn Salesforce, Snowflake, data, and AI into measurable business outcomes. Coastal emphasizes outcome-first engagements, cross-cloud delivery teams fluent in industry context, AI-driven accelerators to shorten timelines, and ongoing post-go-live evolution to compound value. Backed by Tata Consultancy Services and highly rated by customers and partners, Coastal focuses on cloud integration, CRM/Salesforce implementations, data & AI platform work, and industry-specific delivery for sectors like public sector, telecom, nonprofit, manufacturing, and high tech.

📋 Description

• Own the overall design of technical solutions and recommend best-practice solutions based on client needs • Provide technical guidance for Salesforce.com and other SaaS applications supporting business and product strategies • Facilitate discovery sessions to understand client processes and challenges • Translate discovery findings into technical requirements and documented solution designs • Provide leadership and communication to project and client team members • Participate in pre-sales by identifying high-level needs, project scope, and costing • Design Salesforce solutions using product features, best practices, and custom components • Deliver technical and non-technical project documentation, including architecture diagrams • Develop build tasks, estimate effort, and oversee reporting/dashboard creation and UAT • Scope and estimate projects by defining requirements, assessing feasibility, and developing timelines, resource plans, and cost models • Perform Salesforce administration, configuration, and data migration duties as needed • Act as a solution SME with Delivery leadership and Account Executives to scope sales proposals • Partner with Project Managers to support collaborative delivery and customer project teams • Maintain Salesforce technical and partner certifications • Support the technical and professional growth of Coastal team members

🎯 Requirements

• 4-6 years of advanced skills in Salesforce Field Service Cloud Implementation and exposure to Project Scoping • 5+ years experience in a Senior Consultant (or equivalent seniority) implementing Salesforce Solutions • 3-5 years experience scoping and costing Field Service Cloud projects • Strong competencies around the core Salesforce.com platform • Applied knowledge of Salesforce and the Sales, Services, and Marketing functions • Active Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant Certification required • Minimum 4x certified preferred • Additional Salesforce.com cloud knowledge specific to industry/verticals preferred • Previous experience with software development life cycle, Agile or Hybrid preferred • Ability to create entity relationship and object relationship diagrams • Excellent organizational skills and ability to handle multiple tasks simultaneously • Experience being client-facing and/or acting as an internal project leader and managing multiple stakeholders • Ability to develop practical solutions and methodologies on the Salesforce platform • Must have full-time permanent US work authorization • Bachelor’s Degree preferred, or equivalent experience • Experience with Field Service Cloud preferred • Travel, as required by client or project milestones • Basic level of knowledge of common enterprise systems CRM or ERP

🏖️ Benefits

• Flexible working hours with an emphasis on a life-work balance • Remote flexible work • Unlimited Paid Time Off (RTO) • 401K with Company Match • Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems • Occasional in-house competitions with spot bonuses • Flexible and fun team culture • Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events • Monthly All-Hands calls • Open-door leadership policy with access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency and respect across all levels of the company

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