Technical Practice Lead – AI Technologies

🕒 Yesterday

🐊 Florida, Kentucky, +1 more states – Remote

🐊 Florida – Remote 🐎 Kentucky – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟠 Senior

🤖 AI Engineer

👻 Ghost score 10%

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Coastal

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

💰 Series unknown on 2020-07

Consulting • SaaS • Artificial Intelligence

Coastal is a professional services consultancy that helps organizations turn Salesforce, Snowflake, data, and AI into measurable business outcomes. Coastal emphasizes outcome-first engagements, cross-cloud delivery teams fluent in industry context, AI-driven accelerators to shorten timelines, and ongoing post-go-live evolution to compound value. Backed by Tata Consultancy Services and highly rated by customers and partners, Coastal focuses on cloud integration, CRM/Salesforce implementations, data & AI platform work, and industry-specific delivery for sectors like public sector, telecom, nonprofit, manufacturing, and high tech.

📋 Description

• Lead the design and implementation of production-grade autonomous agent solutions using Salesforce Agentforce, Einstein 1 Platform, Data Cloud, and custom API actions • Architect real-time data pipelines and zero-copy integrations connecting data lakes to CRM environments for AI context engines • Establish testing, evaluation, and observability frameworks for agent accuracy, hallucination rates, latency, prompt security, and business performance • Direct internal and client-side technical teams during implementations • Produce sequence diagrams, agent action flows, data schemas, and security/governance frameworks • Serve as the primary technical advisor across pre-sales, architecture, and deployment • Scope, estimate, and technically validate high-value AI solutions and $2M+ strategic engagements • Lead discovery sessions and live agent demonstrations for C-suite and Enterprise Architecture stakeholders • Evaluate emerging LLMs, prompt engineering patterns, and agentic capabilities • Build reusable templates, solution accelerators, and technical documentation • Analyze generative AI, agentic workflow, and competitive landscape trends • Mature the AI Center of Excellence by defining best practices, deployment patterns, and repeatable frameworks • Author white papers, technical blog posts, and research materials • Drive AI product strategy, business growth, go-to-market messaging, and marketplace thought leadership

🎯 Requirements

• 5+ years of technical consulting experience • Proven experience in solution architecture or technical consulting for cloud data platforms and multi-stream enterprise implementations • Deep, hands-on experience designing and deploying Salesforce Agentforce, Einstein Copilot, or advanced Data Cloud architectures • Strong proficiency in Apex, Flow, LWC, REST/SOAP APIs, and integration patterns • Expertise in Data Cloud, zero-copy architecture, vector databases, Retrieval-Augmented Generation (RAG), Snowflake, and Databricks • Demonstrated experience building agent guardrails, prompt defenses, audit logging, and compliance frameworks • Exceptional ability to translate complex AI paradigms, LLM mechanics, and agentic workflows into business outcomes for C-level executives • Proven track record of shifting clients to optimal technical solutions, leading strategy workshops, and delivering digital roadmaps in complex environments • Full-time permanent US work authorization • Willingness to travel up to 50% for high-impact client engagements • Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience • Comfortable with waterfall, scrumfall, agile, and kanban development processes • Preferred: Anthropic Claude certifications • Preferred: Salesforce Certified AI Specialist, Salesforce Certified Data Cloud Consultant, Application Architect, or System Architect • Preferred: Snowflake, Databricks, MuleSoft, AWS, Azure, Google Cloud, or TOGAF certifications • Open to travel

🏖️ Benefits

• Flexible working hours with an emphasis on a life-work balance • Remote flexible work • Unlimited Paid Time Off (RTO) • 401K with Company Match • Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems • Occasional in-house competitions with spot bonuses • Flexible and fun team culture • Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, and team-building events • Monthly All-Hands calls • Open-door leadership policy with access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency and respect across all levels of the company

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