Solutions Architect

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $130k - $148k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 0%

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CompassMSP

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

🤝 B2B

💼 Consulting

Cybersecurity • B2B • Consulting

CompassMSP is a U. S. -based managed services provider that delivers managed IT, cloud & infrastructure, and cybersecurity services to business and regulated-industry clients. Their offerings include fully managed and co-managed IT, Microsoft 365 support, cloud strategy and migration (Azure & AWS), 24/7 service desk, data backup and disaster recovery, unified communications/UCaaS, vCISO and security advisory, incident response and ransomware protection, and compliance-readiness services for frameworks such as HIPAA, HITRUST and CMMC. The company also supports AI modernization and secure AI initiatives and maintains a national footprint with multiple regional offices.

📋 Description

• Lead technical discovery and current-state assessments to understand client business objectives, operational requirements, existing environments, technical debt, dependencies, constraints, risks, and future-state goals. • Translate business and technical requirements into secure, scalable, supportable, and cost-effective solution architectures across Microsoft cloud services, infrastructure, networking, identity, cybersecurity, business continuity, and related managed services. • Incorporate security, privacy, compliance, resiliency, data protection, monitoring, scalability, licensing, supportability, and technology lifecycle requirements into solution designs. • Develop accurate and detailed Statements of Work, solution diagrams, bills of materials, implementation approaches, effort estimates, assumptions, dependencies, exclusions, deliverables, timelines, and acceptance criteria. • Partner with Account Management and vCIO teams during pre-sales activities, client presentations, solution reviews, roadmap discussions, and proposal development to communicate recommendations, value, tradeoffs, and technical considerations clearly. • Establish and maintain architecture principles, approved technology standards, reference architectures, design patterns, documentation templates, and exception processes aligned with CompassMSP’s service catalog and strategic direction. • Conduct or participate in peer and architecture reviews for complex or high-risk solutions to confirm design quality, standards alignment, delivery readiness, and appropriate risk mitigation before client approval. • Coordinate structured handoffs to project management and engineering teams, document key architectural decisions and risks, and serve as an escalation resource for design questions, scope gaps, and technical blockers during delivery. • Engage vendors and distributors to evaluate technologies, validate technical fit, confirm pricing and availability, assess product roadmaps and lifecycle status, and coordinate complex solution requirements. • Review completed engagements, delivery feedback, technology changes, and project outcomes to improve estimating accuracy, architecture quality, service offerings, reusable standards, and internal processes. • Provide technical guidance and knowledge transfer to sales, account management, vCIO, engineering, project management, and service delivery teams while managing multiple opportunities and priorities with accountability, urgency, and consistent follow-through. • Ensure solution designs and Statements of Work are complete, technically accurate, aligned with client objectives, security requirements, standards, budget expectations, and turnaround targets. • Scope projects with appropriate detail regarding labor hours, costs, risks, and margin assumptions to support on-time, on-budget, profitable delivery. • Improve standards, templates, reference architectures, estimating practices, service offerings, and internal processes based on delivery results and stakeholder feedback.

🎯 Requirements

• 8+ years of progressive IT experience, including at least two years in a Solutions Architect, Sales Engineer, Senior Systems Engineer, or comparable client-facing architecture role. • Demonstrated experience in a Managed Service Provider environment and a strong understanding of recurring services, project delivery, supportability, and client lifecycle considerations. • Broad technical expertise across Microsoft 365, Azure, Windows Server, virtualization, identity, networking, security, backup, disaster recovery, and endpoint technologies. • Proven ability to conduct discovery, evaluate complex environments, and design solutions that balance technical requirements, business outcomes, risk, cost, and operational readiness. • Experience in creating detailed Statements of Work, solution diagrams, bills of materials, project estimates, and executive-ready proposals. • Strong commercial acumen, including familiarity with solution costing, licensing, procurement, margin considerations, and the factors that influence successful project delivery. • Excellent written, verbal, presentation, and facilitation skills, with the ability to explain complex concepts clearly to technical and non-technical audiences. • Strong analytical, organizational, and decision-making skills, with the ability to manage multiple priorities and produce accurate work under deadlines. • Ability to collaborate effectively across sales, account management, vCIO, engineering, project management, procurement, finance, vendors, and client stakeholders.

🏖️ Benefits

• Competitive Salary • Quarterly bonus opportunities • Progressive PTO • Medical, dental, vision, life, and disability coverages • 401k with company match • Career development, coaching, and professional growth opportunities • Collaborative and engaging work environment