Technical Analyst

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $125k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📞 Support Engineer

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Celerity Consulting Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

📦 Logistics

⚡ Energy

Legal • Logistics • Energy

Celerity Consulting Group is a consulting firm specializing in empowering public utility organizations by converting complex data into clear, actionable intelligence. They aim to mitigate risk, optimize assets, and maximize project results in the energy sector. The company offers strategic consulting, project management, and expert data analysis services, focusing on electric and gas utility consulting, utility vegetation management, and litigation support. Celerity's extensive expertise helps clients prepare for, prevent, and protect against incidents, ensuring safety and performance. Their unique approach involves refining and converting raw data into valuable insights to support utility operations and engineering challenges.

📋 Description

• Analyze and document technical and functional requirements for the FSM platform implementation • Translate business requirements into technical specifications, configuration workbooks, user stories, and functional design documents • Conduct gap analysis between out-of-the-box FSM capabilities and client-specific requirements • Support solution design documents, data mapping specifications, and integration requirements • Support FSM platform configuration, including scheduling rules, work order types, service territories, mobile workflows, and dispatch logic • Validate technical builds against documented requirements and architecture standards • Assist with system integrations involving GIS, OMS, ERP, CRM, and IoT/telemetry platforms • Support data migration through mapping, cleansing, validation, and reconciliation • Develop test plans, test cases, and test scripts • Lead or support SIT, UAT, and regression testing • Log, track, and manage defects through resolution • Ensure traceability between requirements, configuration/build, and test coverage • Provide project status updates, identify risks and issues, and support planning and reporting • Collaborate with Solution Architects, Product Solution Architects, Product Developers, business analysts, and end users • Support design workshops, walkthroughs, and training sessions • Maintain technical documentation, configuration guides, and runbooks • Support training materials and knowledge-transfer documentation • Contribute to lessons-learned sessions and continuous improvement • Support cutover planning, deployment activities, and go-live readiness assessments • Provide post-go-live hypercare support and triage technical issues

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience • 7+ years of experience in a Technical Analyst, Systems Analyst, or similar technical delivery role within enterprise software implementations • Hands-on experience implementing or supporting Field Service Management (FSM) or workforce management platforms • Experience within the utilities industry is strongly preferred, particularly with field operations, mobile workforce, or asset management systems • Experience working on full implementation lifecycles: requirements gathering, design, configuration/build, testing, deployment, and hypercare • Solid understanding of system integration concepts, including APIs, middleware, and data mapping/ETL • Working knowledge of relational databases and SQL • Familiarity with Agile and traditional project delivery methodologies, including Scrum, SAFe, and Waterfall • Experience with requirements management and defect tracking tools such as Jira, Azure DevOps, or ServiceNow • Ability to travel to client site, domestic and/or international, as required by project requirements • Relevant FSM platform certifications, CBAP or similar certification, CSM or Agile certification, and ITIL Foundation certification are listed; ITIL Foundation is a plus • Must be currently authorized to work in the United States on a full-time basis • Employment visa sponsorship is unavailable

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Disability Insurance (STD/LTD) • Flexible Spending Account • Health Savings Account • Basic Life/AD&D • 401(k) plan • Paid Time Off • Company Holidays • Leave of Absence • Remote work and Flexible Work Schedules (for qualified positions) • Employee Referral Program • Professional Development • Charitable Contribution Match • Formal training and certification • Team-building activities sponsored by the company

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