HR Benefits & Leave Manager

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $85k - $90k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

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Consumer Direct Care Network

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

🏥 Healthcare

👥 HR Tech

Healthcare • HR Tech

Consumer Direct Care Network is a company that provides consumer-directed home care support services. It helps individuals who manage their own personal care by handling administrative, payroll, employer-of-record, training, background check, and compliance tasks for self-directed caregivers, and by connecting consumers with caregivers and resources to facilitate home- and community-based services. It commonly serves participants in consumer-directed Medicaid or similar long-term services programs and individual consumers seeking in-home assistance.

📋 Description

• Lead administration of all employee benefits programs and ensure compliance with federal, state, and local requirements. • Oversee FMLA, PFML, ADA, PWFA, disability, maternity, and personal leave programs. • Serve as the primary escalation point for complex leave, accommodation, and disability cases. • Lead, coach, and develop the Benefits & Leave team through training, feedback, and performance management. • Ensure accuracy of benefits eligibility, enrollments, payroll deductions, and vendor file integrations. • Lead annual open enrollment planning, communications, execution, and post-event review. • Manage relationships with benefits carriers, brokers, and third-party administrators; resolve issues and monitor vendor performance. • Recommend updates to benefits and leave policies for compliance and effective administration. • Oversee federal, state, and local regulatory reporting and required submissions. • Conduct internal audits, identify risks, and implement corrective improvements. • Develop and maintain standard operating procedures, process documentation, and team workflows. • Develop key performance indicators, program analytics, and reports for HR and executive leadership. • Lead process improvement initiatives to strengthen efficiency, accuracy, compliance, and employee experience. • Advise HR partners, managers, and employees on benefits, leave programs, and workplace accommodations. • Ensure consistent documentation, case management, and data integrity across benefits and leave processes. • Perform other duties as assigned.

🎯 Requirements

• 7 or more years of progressive experience in benefits and leave administration, including advanced experience with ADA, FMLA, PFML, PWFA and disability coordination. • 2–3 years of supervisory or team lead experience. • Extensive knowledge of multistate benefits and leave requirements. • Experience using HRIS platforms; Workday experience is preferred. • Ability to manage complex benefits, leave, accommodation, and disability cases and mentor team members. • Strong analytical, reporting, and presentation skills. • Excellent written and verbal communication skills. • Strong organizational skills and attention to documentation, data accuracy, and compliance. • Ability to work flexible and/or extended hours, if needed, to meet job requirements. • Ability to pass required background screening. • Employees must provide their own reliable internet if working a remote/hybrid position. • Must be legally authorized to work in the United States; the employer does not provide visa sponsorship or STEM OPT extensions.

🏖️ Benefits

• A rewarding career helping others • Fun and engaging work environment built on team unity • Job satisfaction knowing you make a difference in the work you do and lives we serve • Professional training to help advance your skills for career development • Medical, Dental, and Vision Insurance • Vacation accrued at 3.07 hours per pay period to use when accrued • Profit-sharing for employees in good standing • Two Paid Floating Holidays • Nine Paid Federal Holidays • Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued • Instant Earnings Option • 401(k) Retirement plan & discretionary company match • Company-Paid Life Insurance • Supplemental Life, Accident, Critical Illness, and Hospital benefits • Short and Long-Term Disability • Paid Parental Leave • Flexible Spending Account • Employee Assistance Program • Pet Insurance

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