Account Executive, Install Base

Job not on LinkedIn

🔥 16 minutes ago

🇺🇸 United States – Remote

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 19%

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Council on Legal Education Opportunity (CLEO)

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 1968

📚 Education

🤝 Non-profit

🌍 Social Impact

Education • Non-profit • Social Impact

The Council on Legal Education Opportunity (CLEO) is a national non-profit organization established in 1968 with the mission of increasing access to legal education for underrepresented student communities. As a 501(c)(3), CLEO is focused on preparing students to successfully enter law school and achieve success in the legal profession through various support programs. These include pre-law pipeline programs, LSAT preparation, academic support, and networking opportunities through its extensive alumni network. CLEO's overarching goal is to foster diversity, equity, and inclusion within the legal field, thus promoting social justice and equality in the profession.

📋 Description

• Manage and grow a book of installed customers, serving as the commercial point of contact for expansion and renewal opportunities • Identify and close upsell, cross-sell, and add-on opportunities, such as new modules, additional trading partners, increased volumes, and new business units or use cases • Execute a successful sales process from opportunity identification to appointment to close, with a high level of activity across a large number of accounts • Own the renewal cycle for assigned accounts, forecasting renewals early, addressing risk, and negotiating terms that protect and grow recurring revenue • Analyze customer usage, contract, and product-footprint data to identify whitespace and prioritize accounts with the highest expansion potential • Partner with Account Managers, Customer Success, Support, and Professional Services to drive adoption, resolve issues, and make sure customers realize value from Cleo • Work with SDRs and Solution Consultants to build programs that meet each client’s needs and budget • Educate and advise clients on industry trends, EDI and B2B integration best practices, and the value of Cleo’s ecosystem to build strong, trustworthy relationships • Obtain feedback from clients and adjust messaging to improve downstream execution; share customer insights with Product and Marketing • Negotiate with clients, solve problems, and make sure deadlines are met • Check and report on customers’ Cleo program progress and value realized • Maintain accurate opportunity, account, and forecast data in the CRM and deliver reliable renewal and expansion forecasts • Use AI responsibly for account analysis, prioritization, personalized outreach, conversation intelligence, forecasting, CRM hygiene, verification, data security, and continuous learning

🎯 Requirements

• Have received a Bachelor’s degree • 3-5 years prior experience in an Account Executive, Account Management, SDR/BDR, or Inside sales role, preferably in B2B SaaS • Experience managing renewals and driving expansion within an existing customer base is a plus • Communicate confidently in person, over the phone, and online • Comfortable using AI tools to research, plan, and communicate, with sound judgment about when and how to use them • Strong organization and time management across a large portfolio of accounts • Focus on the positive and strive for continual improvement • Be ambitious and motivated to achieve results • Collaborate and operate well in a fast-paced, team-oriented environment • Be effective at building strong, long-term relationships • Adhere to a strong work ethic and sense of commitment • Enjoy learning about supply chain, B2B integration, and the IT industry • Ability to travel 30%

🏖️ Benefits

• Commission Potential • Great Healthcare + Dental + Vision • Flexible PTO • Culture of support, encouraging Life-Work balance • 401k match • FSA and HSA options • Employee Assistance Program • Paid Parental Leave • Remote work environment • Accelerated title and salary growth potential • A fun and energetic work environment that makes you excited to go to work every day

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